Job Description

Job Id: R0000400103

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.


Join the Digital - Guest Experience Design team and collaborate with a group of design, research, and accessibility enthusiasts and experts who have a passion for improving and innovating our digital experiences for Target's guests, team members and partners. We pride ourselves on designing tangible, inspiring and impactful solutions that serve our guests, team members and business. Being a part of the team means you will play a critical role for Target's digital experience by increasing ease, simplicity, value, and delight wherever possible.


Join a world-class Product Design, Content Design, Research and Accessibility team responsible for the human-centered design of our digital experiences (apps, website, in-store and team member tools). We envision and create inspiring, impactful and well-crafted solutions that serve our guests, team members and business in support of all families discovering the joy of everyday life, inclusive of Black, Indigenous, people of color, people with disabilities, non-binary, and low-income guests.

As a Designer Program Manager

with a focus on Design Operations, you'll bring our purpose to life as you support our 100+ person UX organization. Our new Design Operations practice focuses on the orchestration and optimization of the people, processes, and craft necessary to scale UX at Target. As a member of our emerging DesignOps team, you will lean on your design operations expertise to support and develop best practices for our UX team on how we work together, how we get work done, and how our work creates impact.


In this role, you will create highly efficient processes and measures that generate high-quality outputs to support scalable solutions so that the team can focus on executing, while leaders can focus on leading. In collaboration with the DesignOps leader and UX leadership team, you will focus on establishing models that support the UX team in three key areas: business operations such as tool management, standardization, and prioritization; team operations such as onboarding, communications, and collaboration; and people operations such as measuring success factors, coordinating team trainings, and cultivating our team culture. You'll leverage user-centered and design-thinking processes to solve problems.


You'll be in charge of your own destiny in an environment that has strong support for work-life balance. We'll support you along the way with robust onboarding, as well as personal and career development. The exciting part of retail
It's always changing! Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

What you'll be doing:

Collaborating with a multi-disciplinary team of UX leaders, product designers, content designers, engineers, product managers, accessibility consultants, data analysts and UX researchers Establishing a clear scheme of design delivery, helping to decide who needs to see the work, and when Contributing to the standardization, interpretation, and guardianship of Target's design operations Defining objectives and desired results with product, engineering and business partners Effectively using data and insights to identify critical gaps and weaknesses of existing processes Helping to create a framework that would optimize day-to-day workflow--maximizing engagement and reducing duplicated efforts Writing and maintaining documentation on the processes and models needed to operationalize UX and amplify the value of design across the organization Tracking the impact of our work to help the team evaluate opportunities for continued improvements Working with other teams across Target (store operations, supply chain, marketing, etc) to ensure a cohesive operations strategy across the different silos and roles
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs

About you:

4+ years of experience in digital software product work, with user experience emphases in research, process or service design, UX architecture and workflow, interaction design and/or visual design A portfolio featuring product design and/or design operations work Demonstrated knowledge of UX design best practices Demonstrated strategic problem-solving, collaboration and influence skills Awareness of data and research methodologies and ability to conduct or partner with research experts Able to work as a business partner to help enhance the design infrastructure and create benefits for everyone involved in the design process Able to work well in a large organization with many partners Able to design, document, and improve processes to meet the desired user experience Able to articulate and defend decisions with grace, logic and data Able to be trusted with confidential and/or privileged information Enthusiasm about scaling efficiencies, organization, and overall operations.

Beware of hiring scams

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Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through indiajobs.target.com, corporate.target.com/careers, or Workday, our applicant tracking system.


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Competitive benefits

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We are proud to provide benefits that support you, your family and your future.

Health and well-being

Target in India (TII) prioritizes our people by offering healthcare support, fitness programs, teleheath benefits (i.e., screenings and consultations) and 24/7 confidential mental well-being telecounseling support.

Financial well-being

Your financial well-being is bright with TII's comprehensive flexible insurance program, National Pension System, learning assistance program, day care support and much more.

Paid time off

TII encourages work-life balance with paid time off like privilege, casual, bereavement and parental leaves that offer support in all stages of life.

Competitive pay

TII knows our people are everything and proudly provides equitable and competitive pay.

Other benefits

From digitalized cafeteria solutions to transportation services to broadband reimbursement, enjoy special everyday perks.

Eligibility requirements may vary based on position, average hours worked, length of service and program requirements. Benefits are subject to change.

Creating a culture of joy

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We bring out the best in each other every day.

Inclusivity

We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.

Connection

We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.

Drive

We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.