Job Description

Title: Sr. Technical Writer - Online Help
Location: Chennai
Exp: 3-6 Years
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Responsibilities

• Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals
• Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness
• Ensure all-around consistency in Style check, clarity, and conciseness in writing
• Quality assurance of all content moved for next level of review
• Strongly adhere to processes and guidelines
• Strong research skills including gathering and analyzing data from SME's to develop respective documentation
• Must have the ability to understand the products by hands-on experience
• Manage multiple assignments simultaneously while working independently and with other writers

• Any Computer Degree with 3-5 years of proven work experience in technical writing

• Expertise in Adobe RoboHelp & MadCap Flare

• Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML
• Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills
• Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
• Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines
• Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting