Job Description

Key Customers Stakeholders Ocado Financial Systems Team Finance Supply Chain Procurement and Engineering Procurement Roles & Responsibilities # Work side by side with the other support analysts across Oracle Financial Systems Team # You will work c losely with the Application Manager to ensure change requests are completed via the change management process. # Work closely with business users for continual service improvement. Building rapport and credibility. # Manage your queue of incidents th rough to resolution. Ensuring that the resolution is fully documented and working with Oracle Support if you are unable to resolve yourself. # Manage with service requests from users through to implementation into the production environment. # The ab ility and experience of impact assessments of change. # The ability and experience of impact assessments of quarterly updates from Oracle. # Supporting our users with the SaaS quarterly update life cycle. # To highlight trends and major incidents to your Team Leader # Document key process and How to Guides to support other team members and knowledge share. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typic al functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job descr iption and other duties, as assigned, might form part of the job. Knowledge, Skills and Experience # You should have a minimum of 2 years experience working as an Oracle ERP Fusion Support Analyst (or functional consultant) for Oracle ERP Applica tions (Fusion cloud). (PPM, EPM, GRC, SaaS suite, OCI) # Functional Financials & Supply Chain Management experience in Oracle Fusion. # Functional knowledge of GL, AR, AP, iExpenses, CE, FA, PO, iProcurement, MRP # Understanding and experience in Configurations Customisations, Extensions, Modifications, Localisations, Interfaces (CEMLIs) # Experience of managing Oracle Service Requests, including Sev-1 SRs, and the SR escalation process # Troubleshooting problems, including functional replica.

Job Requirements: Oracle EBS Forms & Reports, Problem Solving, Application Lifecycle Management Strategy

Job Type

Full Time

Location

BANGALORE

Mandatory Skills

• Oracle EBS Forms & Reports