Job Description

Who Are We Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. The Role Plan, manage, and oversee all aspects of a Production Environment Define strategies for Application Performance Monitoring, Optimization in Prod environment Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time. Ensures that batch production scheduling and process are accurate and timely. Performs ad-hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc. Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity. Work with a global team spread across tech hubs in multiple geographies and time zones. Ability to share knowledge and explain processes and procedures to others Requirements Experience in PCF (Pivotal Cloud Foundry) Experience in Linux & knowledge on ITSM/ITIL. Solid grasp on any Databases example PL/SQL/Oracle Good to have Kafka & using any Monitoring tools - DynaTrace/Splunk/Grafana Good to have experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Chef. Experience with scripting, pipeline management, and software design. Good to have support experience for Event Framework/Event Drive Applications/Java/J2EE/Spring/Spring boot based applications, cloud based microservices Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. Ability to support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Good to have experience in designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired. Good Handle on Change Management and Release Management aspects of Software Skills - Must Have: Linux Shell Scripting ITIL / ITSM PL/SQL Application Troubleshooting Any Monitoring tool (Preferred Splunk/Dynatrace) PCF - Basic Jenkins - CI/CD - Basic Groovy Scripting/Yaml - Basic Git basic/bit bucket - Basic Good To Have: Event driven Architecture Ansible/Chef Kafka

foundit