Job Description

JD FOR TUMBLEDRY STORE Executive

Key Responsibilities:

Customer Service:

Greet customers, receive garments, accurately assess cleaning needs, and provide detailed information about services and pricing. Manage customer inquiries, address complaints promptly, and resolve issues professionally. Build customer relationships and promote loyalty programs.
Sales and Revenue Generation:

Achieve sales targets by actively promoting additional services like shoe cleaning, special stain removal, or premium packages. Monitor sales trends, identify opportunities to increase revenue, and implement promotional strategies.
Administrative Tasks:

Generate daily reports on sales, customer volume, and operational performance. Address customer feedback and implement improvements where necessary.
Required Skills and Qualifications:

Proven experience in a retail or customer service role, laundry or dry cleaning industry will be preferred. Excellent communication and interpersonal skills to interact effectively with customers and staff. Ability to manage and prioritize multiple tasks in a fast-paced environment. Strong organizational skills and attention to detail. Proficiency in basic computer applications for inventory management and reporting.
Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Work Location: In person