Job Description

Job Family Descriptor Responsible for the design development of solution architecture with respect to technical solution design service design for complex solutions in the respective ares of NetworkSDWANCloud securityUnified CollaborationMobility IoT with the objective of increasing revenue profitability and market competitive
Serve as a technical expert on solutions design development and implementation requirements to address business needs Analyze the functionality and constraints of recommended solution across multiple systemsplatformsapplications
Scan the technology requirements of market participates in product development activities speaks in customer marketing forums to increase brand awareness and propagates TCL portfolio and gain mindshare and market share
Ensure compatibility interoperability stability and usability of solution architecture
Build capability and Practice within TCL from Designing the solution interaction customer support post onboarding
Design and deliver complex solutions as per customer requirements Work with various stakeholders including sales team products team engineering team to jointly assess customer requirements
Support the Product team through the product development lifecycle and provide inputs on product features from a business requirementscustomer perspective In addition to above work with client internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements Provide an expertise to internal teams andor external vendors and partners to design a complex solutions and ensure effetive delivery of the same
In addition to above work with client internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements Provide an expertise to internal teams andor external vendors and partners to design a complex solutions and ensure effetive delivery of the same Broad outline of the Role Create prototype model for solution based on understanding of customer requirements Provide solutioning support to sales teams for specific deals Work with Product team to enhance the service offering May lead important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Regularly leads important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Able to independently resolve complex projects issues challenges encountered Operational role responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Demonstrate a level of flexibility in resolving problems issues that at least to in depth command of all techniques processes tools and standards within the relevant field of specialisation Able to identify problems and significantly improve change or adapt existing methods and techniques Might lead mentor small teams Work group team focus Graduate in Engineering Experience 4 7 years Purpose - Broad objective of the role
Drive deep and strategic customer engagement in the assigned set of enterprise accounts. To understand Customer\xe2\x80\x99s Industry landscape / context, to identify & delelop large opportunities and pursue closure while working with the customer success team to deliver outstanding customer experience
Size and Scope of Role - Total team size
Individual Contributor
Key Responsibilities

• Provide solutioning support to sales teams in International geographies. \xe2\x80\xa2 Work closely with teams like Product, Engineering & various cross functional teams to create required solution to enhance the Tata Comm service offering. \xe2\x80\xa2 May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. \xe2\x80\xa2 Achieve OB & Revenue Target for team being supported. \xe2\x80\xa2 Able to independently resolve complex projects, issues, challenges encountered. Responsible for delivering results that have direct impact on the achievement of results within the job area and may also impact a wider operational area. \xe2\x80\xa2 Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles \xe2\x80\xa2 Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialization. Able to identify problems and significantly improve, change or adapt existing methods and techniques