Job Description

About Netskope

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Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.



Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the Role:

The Entitlement Management System (EMS) team is responsible for developing a centralised source of entitlement data that supports accurate revenue recognition, ensures customers can seamlessly access their entitlements, and empowers internal stakeholders to take meaningful actions in cases of over- or under-usage of licensed products.

What's in It for You:

Join a team that owns and operates a highly scalable system composed of multiple microservices deployed through Kubernetes. You will play a key role in building the next generation of our Entitlement Management System--an essential platform enabling the company to manage entitlement data effectively and drive smarter business decisions.

What you will be doing:

Build the strategic technical direction and overall designs for the team to develop, and maintain micro-services. Deploy and manage services on Kubernetes clusters and enable strong CI/CD environments with efficient development and scalable automation frameworks. Collaborate with cross-functional teams to define, design, and ship new features. Implement best practices for software development and infrastructure management. Monitor system performance and troubleshoot issues. Administer, configure, and support all aspects of the Licensing, Entitlement and Provisioning (LEP) and Entitlement Management System (EMS). Proactively monitor and troubleshoot for all LEP and EMS impacting issues. Manage and maintain the LEP and EMS tool, all technical components of the tool, UI and database. Work cross-functionally as needed with other technical teams to execute on technical solutions and integrations with other Netskope applications. Act as the technical resource understand requirements, design and support for all aspects of the LEP and EMS tool Be willing to wear multiple hats as part of a small team. Support the business needs including month end and quarter end Active participant in all stages of the software development life cycle (SDLC) for existing and future services/products in the private & public clouds and on-premises. Keep abreast of latest technologies and web methodologies which could be used in the Netskope product in future.

Required skills and experience:

4+

years of demonstrable experience building services/products Effective verbal and written communication Demonstrable experience balancing business and engineering priorities Comfortable with ambiguity and taking initiative to find and solve problems Demonstrate a high EQ, be confident under pressure, win the trust of peers and negotiate skillfully Experience contributing in a geographically distributed environment across various time zones Active programmer in Python, Go, C++ etc. Very good understanding of data structures, algorithms, operating systems fundamentals Strong background in designing distributed, scalable services with monitoring and alerting systems Experience working with CI/CD environments, automation frameworks Experience in designing and building RESTful services Knowledge of network and data security, databases, authentication & authorization mechanisms, messaging technologies, protocols (HTTP, TCP, etc.) Familiarity with file systems and data storage technologies (e.g. ceph, NFS, etc.) Experience building and debugging software on Linux platforms Experience working with docker, kubernetes (K8s), public clouds (AWS, GCP, Azure, etc) Basics of Frontend development and best practices especially in React will be good to have.

Education

Bachelors or equivalent required, Master's or equivalent strongly preferred.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.



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