Job Description

:Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusigns Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doIn this role, you will be a key member of the team that manages user identities and provides appropriate access to resources across all of Docusigns product infrastructure. This system is the gateway through which all engineers and operations personnel gain access to VMs, containers, databases and other data stores, networking elements etc. The goal is to ingest identity information from the corporate identity management systems, and apply roles and policies to govern access to production systems on which the Docusign products are deployed. Automation is key to ensure that the systems are secure by default, while at the same time engineers and operations team members get the access they need to ensure a great experience for Docusign customers.This position is an individual contributor role reporting to the Sr. Manager, Identity and Access Management Engineering.Responsibility

• Design, develop, automate and operate services and systems that manage the identities for all users of Docusigns infrastructure including private and public clouds
• Implement features such as JIT, JML, PIM, PAM and RBAC in a robust and scalable manner
• Partner cross functionally with security, compliance and engineering teams and build tooling to ensure that all access activities are logged and properly audited
• Evaluate current trends in this field constantly and ensure that new tools and features are adopted in a timely manner
• Mentor junior engineers and help them grow their technical skills
• Participate in an on call rotation schedule

Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic

• Bachelors in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent
• 8+ years development experience with focus on identity and access management systems
• Extensive hands-on experience with Active Directory, including:
• Domain controller maintenance
• Group Policy Object (GPO) configuration and management
• AD deployment and replication
• Role-Based Access Control (RBAC) for users and groups
• Strong understanding of DNS and basic networking concepts
• Proficiency in PowerShell for automation and scripting within identity environments.
• Experience with additional programming languages and automation tools such as C#, .NET, Ansible, Python, Java, Go, Node.js, Terraform, Docker, etc.
• Proven track record of developing scalable, maintainable, and secure software solutions with a focus on automating identity related workflows
• Understanding of the underlying infrastructure of systems at scale including load balancing, cloud environments, and certificate infrastructure

Preferred

• Masters in Computer Science
• Prior experience working with and building solutions that integrate with Entra ID or similar third party systems
• Experience developing software that runs in hybrid cloud environments
• Experience working cross functionally such as security and compliance functions
• Ability to communicate to both technical and non technical audiences
• Demonstrated experience working with multiple vendors in the identity and access management ecosystem
• Experience with hybrid Active Directory and Entra ID environments for Identity Management
• Terraform, Bicep, or ARM templates
• Knowledge of protocols: Kerberos, LDAP(S), SAML, OICD, OAuth

Life at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do whats right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, youll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at .If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.#LI-Hybrid #LI-SV6

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