Job Description

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
Your Impact:
We are OpenText-Fortify and we specialize in Enterprise Application Security. Our product helps you manage, measure and integrate security for the entire software lifecycle.
What the role offers:

• Design and implement infrastructure-as-code deployments of Fortify/Fortify on Demand components in AWS and/or GCP architectures.
• Develop tools and components that better integrate our application code with the various cloud stacks.
• Sharpen your cloud engineering skills using a variety of programming languages, infrastructure as code, and other cloud technologies.
• Work across and in conjunction with several project teams of software engineers, testers, and security researchers, to develop reliable, cost effective and high-quality solutions for the public/private cloud.
• Collaborate and communicate with management and development partners regarding software systems design status, project progress, and issue resolution.
• Additional responsibilities are Customer Product Engineering - Handling customer escalations Role. Where, its more of working with

• Technical Support
• Understanding the problem in customer environment
• Reproducing in local environment
• Debugging and Troubleshooting skills and techniques
• Stakeholder communication and Customer Engagement
• Providing hotfixes/patches
• Suggesting workarounds
• Identifying the environment specific issues and suggesting solutions
• Working with Engineering in case of a product problem and making them understand the bottleneck area

What you need to succeed:

• At least 3 to 5 years software development experience in one of the following languages: C#/.NET, Golang, Java, Python
• 2+ years of experience in designing, developing, implementing, and testing cloud solutions on one of the following: AWS, Azure, or GCP

• Conceptual understanding of networking, network routing and network infrastructure
• Experience in dealing with security practices in hyper-scalers.
• 2+ years of experience utilizing standard DevOps tools such as Packer, Helm, Terraform, Terragrunt, Terratest
• Demonstratable experience on handling Customer Escalations and amicable handling of critical situations L2/L3 Support

• Troubleshooting, Debugging
• Breaking down the problems
• Suggesting Workarounds
• Quickly build product understanding
• Strong understanding of microservice design, containerization, Kubernetes, and scaling
• Scripting experience in Python, Linux shell (bash preferred), and PowerShell.
• Experience with at least one or more industry-standard SQL implementations (e.g. MS-SQL, PostgreSQL, MySQL)
• Able to communicate clearly and effectively in both written and spoken English.

One last thing:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration.
At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.