Job Description

We, at Enterprise Services, the healthcare consulting and services arm of Providence India, help build technology solutions that modernize and simplify each step of the healthcare delivery process. And we do that by putting the patient and the provider at the center of everything we do. Using the most promising and practical ideas, combined with the experience and expertise from people from the healthcare industry, we are creating experiences that work for care facilities, their patients and move us ahead on our mission of \xe2\x80\x9cHealth for a better world \xe2\x80\x9c

What will you be responsible for?

• Work with the product owners to understand detailed requirements and own your code from design, implementation, and delivery of high-quality product
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs

What would your day look like?

• Manage Functional and Process documentation
• Manage multiple priorities efficiently and effectively
• Work and deliver in Agile methodologies (Scrum, Kanban)
• Stakeholder management with strong communication skills
• Troubleshoot day-to day operation and system issues
• Work with Service Now Support team to resolve issues

Who are we looking for?

SERVICE CATALOG ADMINISTRATOR-

KNOWLEDGE AND EXPERIENCE REQUIRED:

• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with development and implementation of ServiceNow CSM, ITSM modules or other ITSM application.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow.
• Create and manage scripts and workflow.
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle)

Experience: 3-6 years

At Providence, we not only acknowledge differences but also honor it. We appreciate differences related to the following factors but not limited to background, education, gender, age, generation, religious background, ability, technical skills in all our employment related opportunities.

Health is a human right

Providence India