with extensive experience in designing, implementing, and leading ServiceNow solutions across multiple modules. The ideal candidate will have a strong technical foundation, excellent stakeholder management skills, and a proven track record of driving ServiceNow transformations.
Key Responsibilities
Lead the end-to-end design and architecture of ServiceNow solutions across ITSM, ITOM, ITAM, HRSD, CSM, and SecOps.
Collaborate with business and IT stakeholders to translate requirements into scalable ServiceNow solutions.
Provide technical leadership on ServiceNow projects, including integrations, upgrades, and custom development.
Design and optimize CMDB, data models, and discovery processes.
Ensure adherence to best practices, security standards, and governance guidelines.
Mentor and guide technical teams to deliver high-quality solutions.
Support global implementations and provide coverage for PST hours as needed.
Technical Expertise
8-12+ years of overall IT experience, with at least 5 years in ServiceNow architecture and solution design.
Hands-on expertise in ServiceNow scripting (JavaScript, Glide API), Flow Designer, Integration Hub, MID Server, REST/SOAP integrations, and Service Portal.
Strong background in CMDB design, data modeling, and discovery.
Proven experience in large-scale ServiceNow transformations.
Strong leadership and stakeholder management.
Excellent communication skills with the ability to translate technical concepts into business language.
Ability to work in a fast-paced, global environment.
Education
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Job Type: Permanent
Pay: ₹2,800,000.00 - ₹3,800,000.00 per year
Benefits:
Provident Fund
Work Location: In person
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