Job Description

JD Security Operations Center (SOC) Manager
Job Overview:
The SOC Manager is responsible for overseeing the day to day operations of the Security Operations Center (SOC) within an organization. This role involves managing a team of security analysts and engineers to ensure the continuous monitoring, detection, analysis, and response to security threats and incidents. The SOC Manager ensures that the organization s security posture is strong and that incidents are addressed efficiently and effectively. This role requires strong leadership, communication, and technical expertise in cybersecurity operations.
Key Responsibilities: * Team Leadership & Management:

• Lead, mentor, and manage the SOC team (Tier 1, Tier 2, and Tier 3 analysts) to ensure the effective operation of the SOC.
• Establish clear objectives, KPIs, and performance metrics for the SOC team.
• Oversee staffing levels, training, and skill development to ensure that the team has the necessary capabilities to address emerging threats.
• Conduct regular performance reviews, provide feedback, and foster a culture of continuous improvement and collaboration within the team.
• SOC Operations & Strategy:

• Develop and refine incident detection and response procedures, workflows, and escalation protocols.
• Ensure the continuous improvement of SOC processes by identifying gaps and implementing best practices.
• Maintain and update standard operating procedures (SOPs) for the SOC team to ensure effective and consistent response to security incidents.
• Develop and implement strategies for threat hunting, vulnerability management, and security event correlation.
• Manage the integration and configuration of SOC tools (SIEM, endpoint detection, network monitoring, etc.) and ensure they meet the organization's security needs.

Required Skills and Qualifications:

• Education: Bachelor's degree in Computer Science, Information Security, Cybersecurity, or a related field, or equivalent experience.
• Experience:

• Minimum of 10 15 years of experience in security operations, with at least 5 years in a leadership or managerial role in a SOC.
• Hands on experience in incident detection, response, and management using SIEM platforms, firewalls, IDS/IPS, endpoint detection tools, etc.
• Experience with network and system security, threat intelligence, and vulnerability management.
• Knowledge of security frameworks and compliance standards (NIST, ISO 27001, SOC 2, PCI DSS, etc.).
• Proven experience leading a team in high pressure environments and responding to security incidents.

Technical Skills:

• Expertise with SIEM platforms (e.g. LogRhythm, Splunk, QRadar) and incident response tools.
• Knowledge of network security protocols, firewall configurations, and intrusion detection/prevention systems (IDS/IPS).
• Familiarity with endpoint security technologies (EDR, antivirus, etc.) and their integration with the SOC.
• Understanding of scripting and automation tools to streamline SOC workflows (e.g., Python, PowerShell, Ansible).
• Strong knowledge of cybersecurity threat landscape and common attack vectors (e.g., phishing, malware, DDoS).

Preferred Skills:

• Certifications such as CISSP, CISM, CISA, GIAC, or other relevant cybersecurity certifications.
• Experience with cloud security, including security management of cloud environments (AWS, Azure, GCP).
• Familiarity with advanced threat detection techniques, such as behavioral analysis and threat hunting.
• Experience in implementing and managing security automation and orchestration platforms.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

Skills Required