Job Description

Role Summary

The Senior Sales & Marketing Administrator plays a key role in bridging customer engagement with business operations. This role combines marketing administration, client support, and sales coordination to ensure seamless execution of campaigns, customer satisfaction, and sustained growth.

Key Responsibilities

Sales & Marketing Coordination

Assist in planning and executing sales and marketing campaigns Support promotional activities including handling

coupon codes, special offers, and campaign logistics

Monitor and report on campaign performance and ROI

Customer Interaction & Support

Handle inbound/outbound

marketing and sales calls

Respond promptly to

customer queries

via phone, email, and online platforms Address and resolve

customer complaints

with professionalism and empathy Track and escalate unresolved issues to appropriate teams

Sales Administration

Prepare and follow-up on quotations, proposals, and sales documents Coordinate with clients and internal teams for smooth sales processing Maintain and update sales records, CRM systems, report preparation, preparing sales team TA , food and incentives and timely submission of the same for payroll and dashboards

Marketing Assistance

Manage digital assets and support content publishing across social channels Coordinate with vendors and agencies for creative execution Assist with market research and competitor analysis

General Administration

Schedule meetings, demos, and marketing events Liaise across departments for task coordination Maintain accurate documentation and filing systems

Qualifications

Bachelor's degree in Marketing, Business, or a related field 4-6years of hands-on experience in sales, marketing, or customer support roles Proficient in CRM tools, MS Office Suite, and communication platforms
Job location : Chittady, Palakkad

Candidate must be willing to relocate to job location

Food and Accommodation will be provided.

Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Food provided Health insurance
Work Location: In person