Customer service representatives are employed by many different types of companies to serve as a direct point of contact for customers.
Responsible for Ensuring that their companys customers receive an adequate level of service or help with their questions and concerns.
interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
communicate with customers through a variety of means by telephone; by e-mail, fax, regular mail; or in person.
handle general questions and complaints, whereas others specialize in a particular area.
Many customer inquiries involve routine questions and requests.
help people decide what types of products or services would best suit their needs and help to customers in completing purchases or transactions
Maintain records of transactions and update and maintain databases of information of the customer.
Prepare agreements and document the same.
Job Types: Full-time, Permanent
Work Location: In person
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