Job Description

Job Summary

The Sales Coordinator acts as a key liaison between the field sales team, production unit, quality, and logistics departments. The role ensures smooth order processing, production planning coordination, timely dispatches, and effective communication to meet customer commitments and business objectives in a chemical manufacturing environment.

Key Responsibilities

Act as the primary coordination point between field sales, production, quality, and dispatch teams Receive, review, and process sales orders as per customer requirements and company policies Communicate order specifications, quantities, delivery timelines, and special instructions to the production unit Coordinate with production planning to ensure timely manufacturing and availability of materials Track order status and provide regular updates to the sales team and customers Coordinate product samples, trials, and technical documents (MSDS, COA, specifications) Ensure accurate documentation for dispatch, invoicing, and compliance requirements Support sales team with quotations, pricing approvals, and customer data Coordinate with logistics and warehouse teams for timely dispatch and delivery Monitor pending orders, backlogs, and delivery commitments Assist in resolving order-related issues such as delays, shortages, quality concerns, or customer complaints Maintain accurate records in ERP/CRM systems and prepare MIS reports

Required Skills & Competencies

Strong coordination, communication, and follow-up skills Basic understanding of chemical products, production processes, and quality requirements Ability to multitask and work under pressure in a fast-paced manufacturing environment Good problem-solving and organizational skills Proficiency in MS Office, ERP, and CRM systems

Qualifications

Bachelor's degree

Experience

2-4 years of experience in sales coordination, order management, or operations in a chemical or manufacturing company

Other Requirements

Ability to interact effectively with cross-functional teams Strong attention to detail and process discipline
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person