Job Description

We are seeking a dynamic and results-oriented Recruiter with 3-5 years of proven experience in contact center hiring. The ideal candidate will excel in sourcing, screening, and onboarding talent for telecalling, telesales, and customer support roles in high-volume environments.



#

Requirements

+ Manage end-to-end recruitment for contact center/customer support positions. + Source candidates through job portals, social media, referrals, field sourcing, and walk-in drives.
+ Plan and execute bulk hiring initiatives, including walk-ins, job fairs, telephonic interview campaigns, and recruitment drives.
+ Coordinate interview scheduling, feedback, and final selection with internal teams and hiring managers.
+ Build and maintain an active talent pipeline to meet ongoing and future hiring needs.
+ Ensure compliance with organizational policies and labor regulations throughout the hiring process.
#

What we Expect from you?

Familiarity with applicant tracking systems (ATS) and recruitment dashboards. Ability to thrive in a target-driven environment with tight timelines. Strong networking and relationship-building skills.





#

What you've got?

Prepare and manage recruitment dashboards, trackers, and reports for management review. Achieve targets for timely closures in a fast-paced recruitment environment. Bachelor's degree in any discipline (preferably in Human Resources, Business Administration, or related fields). 3-5 years of hands-on experience in recruiting for contact center roles (telecalling, telesales, customer support, or BPO). Demonstrated success in bulk hiring for customer-facing roles. Strong ability to assess communication skills, sales potential, and customer service aptitude. * Excellent interpersonal, organizational, and stakeholder management skills.