Job Description

Job

Summary:

In this role you will work closely with Client Service Consultants and Sales Leads to drive Apollo's best-in-class rapid sample delivery strategy and provide exceptional client management support. In this role you will work closely with Client Service Consultants and Sales Leads. You will be regularly managing multiple projects covering a wide range of healthcare topics and a diverse set of research objectives, giving you a front row seat to issues impacting the pharmaceutical industry. Strong communication skills, proactive organization, and the ability to work as part of a team are keys to success in this role.




The shift schedule for this role is a US Eastern Standard time shift, between the hours of 9:00am EST to 6:00pm EST.

Principal Duties and Responsibilities:

Effectively facilitate day-to-day logistics of fieldwork management including daily updates to external vendors and internal project stakeholders. Serve as the first point of contact for ongoing projects concerning fieldwork strategy and execution. Escalating to the Team Lead as appropriate.

Actively participate in both internal and external meetings, as required for successful project execution.
Proactively identify obstacles, such as scope creep or vendor outages, and develop mitigation strategies to limit impact of fieldwork performance. Understand and research target audience and sampling to accurately address clients research objective and goals

Scope out internal and external access/feasibility including pricing and sample reach to appropriate key stakeholders
Manage multiple projects simultaneously, remaining actively engaged with each to facilitate milestone success or project plan pivots as needed
Coordinate and manage projects on time and on budget, working closely with other departments and vendors, as well as reconciling projects at close with Finance.
Maintain healthy relationships with vendors, clients, and internal teams, taking a proactive approach to problem-solving.
Participate in activities to keep skills up to date, to engage with all Apollo Platform features relevant for project execution, and to increase project management and industry knowledge.

Qualifications:

5+ years of experience in market research fieldwork management, ideally within the healthcare and life sciences sector

Proficiency in survey programming, screener design, and sampling best practices
Advanced organizational skills, with a focus on attention to detail and demonstrated commitment to accuracy and completeness of information
Highly motivated with the ability to adhere to tight deadlines
Ability to manage multiple projects simultaneously
Advanced proficiency with Microsoft Office with focus on Excel
* Bachelor's Degree and/or equivalent level of training and expertise