Job Description

Work on Project Set Up & Maintenance as instructed by field Maintain an accurate Plan ? 0 cost plan for each assigned project based on the PM's monthly forecasted cost at complete Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Check for missing time sheets and trailing costs (GES Onsite & Remote) Input Project closeout requirements Assisting in resolution of invoice disputes and blocked invoices Process EAC adjustments, change orders copy overs, contingency requests & Extra workorder as per requirement Apply TECO on projects for close-out Co ? ordinate work from multiple PM's Provide proactive communications Maintain workload time management "Planning & Scheduling" to meet PM requirements Create a Service FX/SMS Warranty by Service Request for labor Assist in obtaining month end revenue targets (vendor invoices not processed) Develops and maintains positive customer relations Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner

Work on Project Set Up & Maintenance as instructed by field Maintain an accurate Plan ? 0 cost plan for each assigned project based on the PM's monthly forecasted cost at complete Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Check for missing time sheets and trailing costs (GES Onsite & Remote) Input Project closeout requirements Assisting in resolution of invoice disputes and blocked invoices Process EAC adjustments, change orders copy overs, contingency requests & Extra workorder as per requirement Apply TECO on projects for close-out Co ? ordinate work from multiple PM's Provide proactive communications Maintain workload time management "Planning & Scheduling" to meet PM requirements Create a Service FX/SMS Warranty by Service Request for labor Assist in obtaining month end revenue targets (vendor invoices not processed) Develops and maintains positive customer relations Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner

Only Bachelor's Degree in any stream (Not technically qualified- BE, MCA, any PHD) Customer service background - results driven Minimum 3 years' experience & Maximum 5 years Preferably in SAP & Field Citrix/SMS, NEX Hands on experience on Microsoft Office (Excel, PowerPoint, Word) Should be an active team player Should have good knowledge in any ERP systems (SAP & Field Citrix - will be added advantage) High Orientation towards Customer Service culture Strong written and verbal communication in English/French Proactive thinker and ability to forward plan Target driven and enjoys working in a competitive environment Is a team player that is able to share best practices and develop new standards Ability to follow business processes and tasks
Ability to organize multiple tasks simultaneously



Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.