Job Description

DESCRIPTION

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Job Title: Production Planning & Business Operations Analyst (L6)



Transform Amazon's Fulfillment Network Through Strategic Workforce & Operational Planning



We're seeking a highly analytical, detail-oriented, and innovative professional to elevate planning, forecasting, and operational excellence across Amazon's Fulfillment and Supply Chain network. In this role, you will harness advanced analytics, financial acumen, and cross-functional leadership to design workforce strategies, optimize operations, and improve business outcomes at scale.



A Day in the Life



Your day will blend deep analytical work with collaborative problem-solving. You will explore large datasets, build predictive models, analyze operational trends, and work closely with Operations, HR, Finance, Supply Chain, and Senior Leaders. You'll translate complex analyses into clear, actionable recommendations that help drive efficiency, reduce cost, and improve customer experience.



About the Team



You'll join a collaborative, forward-thinking Global Finance Solutions team committed to innovation and continuous improvement. The team thrives on using data to solve complex challenges, create scalable solutions, and support Amazon's rapidly evolving operations network.



Key Job Responsibilities



Develop comprehensive production and staffing plans, workforce models, and shift structures for Fulfillment Centers and Delivery Stations.



Conduct in-depth statistical analysis, forecasting, and trend modeling to support strategic business decision-making.



Analyze large operational datasets to identify inefficiencies, optimize labor allocation, and recommend improvements across cost, productivity, and quality metrics.



Build automated analytical tools and scalable reporting mechanisms for network-wide use.



Partner with Operations, HR, Finance, and Supply Chain to create integrated workforce and operational strategies.



Present business insights, recommendations, and performance updates to senior leadership.



Support continuous improvement by standardizing planning processes and enhancing KPI frameworks.



Basic Qualifications



Bachelor's degree in Finance, Business, Operations, Engineering, Statistics, Analytics, or a related field.



Advanced proficiency in Excel and strong experience with statistical analysis and data visualization tools.



Experience communicating complex concepts to both technical and non-technical stakeholders, including senior leaders.



Demonstrated ability to build predictive models or apply statistical techniques at scale.



Experience in customer-focused or operations-driven environments.



Strong problem-solving skills and ability to operate effectively in ambiguous, fast-paced settings.



Preferred Qualifications



Master's degree in Business Analytics, Operations Research, Engineering, Supply Chain, Statistics, or related discipline.



Experience with workforce planning, production planning, or operational optimization in logistics or manufacturing.



Proficiency in SQL, programming languages, and/or Excel VBA.



Experience working with performance metrics, KPIs, and continuous improvement methodologies.



Experience with ERP, forecasting, or labor management systems.



Advanced certification in analytics, operations, or business intelligence.



Multilingual communication skills.



Key job responsibilities

Job Title: Production Planning & Business Operations Analyst (L6)



Transform Amazon's Fulfillment Network Through Strategic Workforce & Operational Planning



We're seeking a highly analytical, detail-oriented, and innovative professional to elevate planning, forecasting, and operational excellence across Amazon's Fulfillment and Supply Chain network. In this role, you will harness advanced analytics, financial acumen, and cross-functional leadership to design workforce strategies, optimize operations, and improve business outcomes at scale.



A Day in the Life



Your day will blend deep analytical work with collaborative problem-solving. You will explore large datasets, build predictive models, analyze operational trends, and work closely with Operations, HR, Finance, Supply Chain, and Senior Leaders. You'll translate complex analyses into clear, actionable recommendations that help drive efficiency, reduce cost, and improve customer experience.



About the Team



You'll join a collaborative, forward-thinking Global Finance Solutions team committed to innovation and continuous improvement. The team thrives on using data to solve complex challenges, create scalable solutions, and support Amazon's rapidly evolving operations network.



Key Job Responsibilities



Develop comprehensive production and staffing plans, workforce models, and shift structures for Fulfillment Centers and Delivery Stations.



Conduct in-depth statistical analysis, forecasting, and trend modeling to support strategic business decision-making.



Analyze large operational datasets to identify inefficiencies, optimize labor allocation, and recommend improvements across cost, productivity, and quality metrics.



Build automated analytical tools and scalable reporting mechanisms for network-wide use.



Partner with Operations, HR, Finance, and Supply Chain to create integrated workforce and operational strategies.



Present business insights, recommendations, and performance updates to senior leadership.



Support continuous improvement by standardizing planning processes and enhancing KPI frameworks.



Basic Qualifications



Bachelor's degree in Finance, Business, Operations, Engineering, Statistics, Analytics, or a related field.



Advanced proficiency in Excel and strong experience with statistical analysis and data visualization tools.



Experience communicating complex concepts to both technical and non-technical stakeholders, including senior leaders.



Demonstrated ability to build predictive models or apply statistical techniques at scale.



Experience in customer-focused or operations-driven environments.



Strong problem-solving skills and ability to operate effectively in ambiguous, fast-paced settings.



Preferred Qualifications



Master's degree in Business Analytics, Operations Research, Engineering, Supply Chain, Statistics, or related discipline.



Experience with workforce planning, production planning, or operational optimization in logistics or manufacturing.



Proficiency in SQL, programming languages, and/or Excel VBA.



Experience working with performance metrics, KPIs, and continuous improvement methodologies.



Experience with ERP, forecasting, or labor management systems.



Advanced certification in analytics, operations, or business intelligence.



Multilingual communication skills.

BASIC QUALIFICATIONS

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Bachelor's degree in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field Knowledge of one or more industry analytics visualization tools like Excel, Tableau, AWS QuickSight, MicroStrategy or PowerBI, and statistical methods like t-test or Chi-squared Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience working in a fast paced, quickly changing or international environment Experience in communication and presentation skills, both written and verbal in Portuguese & English

PREFERRED QUALIFICATIONS

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Master's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent Experience driving process optimization within a recruiting or equivalent environment Master's degree, or Master's degree and 3+ years of hands-on predictive modeling and large data analysis experience Bachelor's degree in operations, supply chain or logistics Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a CPA and experience with advanced use of SQL for data mining and business intelligence


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