Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we\'re proud to be one of FORTUNE\'s 100 Best Companies to Work For\xc2\xae and World\'s Most Admired Companies\xc2\xae 2022.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.



ServiceNow is changing the way people work. With a service orientation toward the activities, tasks, and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We\'re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. We\'re now applying that disruptive thinking to the way people view risk, compliance, and resiliency through the ServiceNow Risk suite of products and how the solutions can be used to deliver a risk-aware business and a consumer-grade multi-channel user experience.

Role:

We are seeking an Outbound Product Manager to support the Asia Pacific and Japan (APJ) region and to support cross-organizational activities. We need someone that is action-oriented and someone who can execute the Business Unit vision while supporting Sales, Marketing, Solution Consulting, Alliance and Channel, and Analyst relations. You must be able to thrive as an individual contributor as well as lead by example to other professionals in and out of the Business Unit. You will promote and integrate the value of ServiceNow Risk solutions across the entire ServiceNow organization and into our partner and customer ecosystem. You will closely partner with a cross-organizational team to craft compelling solutions and product offerings to the field.

What you get to do in this role:

• Go-to-market activities

• Work with the at-scale enablement team to create content to help internal, partner, and customer ecosystems understand the business applications of the Risk product suite.
• Craft go-to-market material for the field in support of product releases.
• Enable the field on product enhancements and roadmaps.
• Create content that showcases the solution to support marketing campaigns.
• Partner with training and certification teams to ensure delivery of current content.
• Demo/showcase creation

• Coordinate and contribute to the creation of customer-facing demos and use case content.
• Partner with solution consulting to define the use case outcomes and product narratives.
• Partner relationships

• Own key relationships with designated partners, facilitating product feedback and product roadmaps.
• Analyst relationships

• Respond to analyst inquiries in support of analyst reports and vendor rankings.
• Prepare and deliver briefings for analysts, representing the Risk products in analyst evaluations.
• Customer engagement

• Deliver vision, strategy, and roadmap sessions for customers.
• Facilitate Executive Briefings on Risk related topics.
• Product strategy

• Be a conduit for market and customer requirements into the development of product strategy and roadmap.

Travel:

• Less than 20% travel is expected.

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Qualifications

In order to be successful in this role, we need someone who has the following:

• Bachelor\'s degree or equivalent experience (4 years of experience in product management, solution consulting, or product delivery).
• Experience with one or more domains in Governance, Risk, and Compliance / Integrated Risk Management.
• Experience facilitating client-facing workshops.
• Very strong written and oral communication skills.
• Excellent people skills to interact with all levels of customers, colleagues, cross-functional teams, and partners.

• Effective cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done.
• Ability to work hands-on, starting small, and scaling up over a period of time.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Knowledge of the ServiceNow platform and current applications portfolio is a plus.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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