Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely -- even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love -- driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together -- lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

As a Senior Manager of NS, you will be a key contributor to the Service Assurance applications team, responsible for change management and Event management systems. You will be working in some of the cutting-edge technologies and driving the Service Assurance systems to the next level in its journey to the North Star architecture.

Creating, leading, shaping and executing programs and technical initiatives to improve people skills, process optimization and modern technology adoption to create higher value for the business. Leading a team, planning and reviewing their work, removing their barriers and solving problems to help them be optimally productive. Lead a team of high performing engineers working on multiple projects and releases Work with your partners across the organization to develop processes and strategies for producing new features and products that delight our customers Manage all the stages of large projects from concept to design through implementation and release Hold a high bar for software design, quality, and execution Cultivate a strong SDLC culture by adopting the NSOM process. Define and track meaningful metrics to measure success. Work jointly with the PO (Product Owner) to plan and execute tactical (product) and strategic (enterprise) level projects Responsible for setting goals that are aligned with the business needs and leading your team to deliver them successfully Guide and coach the team catering to individual career aspirations and setting measurable goals for them Mentor team members in software development skills and leadership responsibilities Ability to build SME knowledge in the team and set goals to the individual which will effectively utilize their individual skills. Work with senior leadership to build business cases for new technology adoption

What we're looking for...

You'll need to have:

Bachelor's degree or four or more years of work experience. Eight or more years of relevant experience Telecom knowledge and Industry view Software development experience in a diverse set of areas including scalable and responsive web applications, native app development, reusable and extensible frameworks. Experience in diverse technology stack including Java/J2EE, Spring Reactive, Micro-services, React JS and Micro Frontends including experience leading multiple technical teams in such technologies. Understanding of Artificial Intelligence (AI) landscape including Generative AI and Agentic AI to drive purposeful innovation and build a high-performing team. Ability to build SME knowledge in the team and set goals for the individual which will effectively utilize their individual skills. Experience in cross skilling team members

Even better if you have one or more of the following:

A master's degree in Business, Computer Science or Engineering. Problem solving and analytical skills. Technical knowledge and learning mindset. Exceptional communication skills; written, oral, and presentation. Experience working in an evolving and collaborative environment and working cross-functionally with all levels of management.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.