Job Description

BE PART OF A BANK LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Sr. Manager Tech Controls 1st LOD
SVB India is a global delivery center for SVB, the financial partner of the innovation economy and parent of Silicon Valley Bank. SVB India develops products and provides services in finance, banking operations, and technology, and employs more than 800 employees and will be rapidly expanding. SVB’s businesses - Silicon Valley Bank, SVB Capital, SVB Private and SVB Securities - together offer the services that dynamic and fast-growing clients require as they grow. Learn more at
svb.com/careers
Job location – Bangalore
Be Part Of a Bank Like No Other.
When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

For 35 years, SVB Financial Group (NASDAQ SIVB) and its subsidiaries have helped innovative companies and their investors move ambitious ideas forward, fast. SVB Financial Group’s businesses, including Silicon Valley Bank, operate at the intersection of innovation and capital, and provide a comprehensive range of financial services including commercial banking, investment solutions, research and insights, funds management and private banking and wealth advisory. SVB helps high growth companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries navigate at every stage. In addition, the company focuses on encouraging positive relationships with firms within the private equity and venture capital community worldwide, many of which are also the firm's clients and may invest in the firm's corporate clients.
Summary/Objective:
This position will be responsible to manage and lead teams identifying technology risks and controls partnering with the Technology organization, this includes but not limited to Operational risk, Compliance risk and Reputational risk.
The role would have accountability for overall performance of the entire Technology Controls testing process, stakeholder engagement, productivity, seamless service delivery, quality and effective people engagement and would be measured on the overall effectiveness of the process.
Essential Functions :
Control Identification, Testing and Monitoring:

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  Identification and Verification of controls - Hands on experience in identification of controls and testing controls specifically in security and privacy technology processes, data management process area preferred. Working with stakeholders to track and report control deficiency remediation progress
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  Evaluating the adequacy and effectiveness of IT policies, procedures, processes, systems and internal controls; along with analyzing business and/or systems changes to determine impact.
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  Evaluation and Interpretation of risk types, methodologies and frameworks for testing IT controls and assessing results, conducting research, and identification of control deficiencies.
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  Identifying and addressing financial, operational, IT and compliance risks in business processes, evaluating the design of internal controls, and assessing the effectiveness of processes and controls
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  Drafting and executing IT control evaluation test scripts to assess the design and Operating effectiveness of internal controls. Review team members work as required.
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  Provide recommended changes to controls if underlying processes have changed or new items / risks added to the business in an advisory function

Governance & Reporting :

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  Track Controls testing status to the plan and report any variance via management reporting
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  Communicate deficiencies, reviewing responses for validity, and tracking remediation efforts
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  Assist with internal and external audit requests and respond to follow up questions timely
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  Interpret and communicate results allowing you to make recommendations to stakeholders

Leadership and People management:

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  Define talent/skill needs and resource requirement keeping in mind process evolution and emerging technologies
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  Provide clear definition of roles, responsibilities, individual goals and performance objectives for the team
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  Provide regular, constructive feedback to maximize positive impact of individual team member’s talent
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  Contribute to hiring and talent management strategy and policies for GDC
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  Support cross-training and resource rotation to ensure that there is enough breadth and depth of talent caliber/ potential across the organization to provide enough bench strength for key roles, and to sustain and build organizational capability over time

Stakeholder management:

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  Accountable for effective communication of issues across the GDC and working groups
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  Influence and assist Technology process owners to close gaps in their controls and adopt processes that will help grow the business in a compliant manner
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  Manage onshore stakeholders, providing periodic updates and contribute to periodic communications like Debrief, Dashboards, KPIs etc.
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  Critical thinker that can plan and execute while collaborating across many functions and locations, including internal and external partners.
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  Work closely with:
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    HR in Staffing, people initiatives and attrition management
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    Technology team on automation / digitization initiatives for the process

Operational Excellence

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  Act as strategic contributor for SVB, suggesting continuous improvement initiatives by leveraging industry best practices
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  Improve operational efficiency by exploring new ways of working through process improvements
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  Innovate ways to automate process by rolling out quality initiatives
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  Actively seek and identify areas to increase scope of work, by identifying areas of synergies and existing competencies. Collaborate with onshore and GDC teams to drive migration
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  Promote culture of innovation in team seeking ideas for process improvements from team members. Quantify and evaluate the feasibility of ideas given by team members
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  Contribute to the continuous evolution of the Risk & Controls team, including developing and maintaining the governance framework, policies and procedures, risk assessments, issue management, and training

Skills

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  10+ years of IT audit and/or IT risk management experience at a Big 4 firm, a financial services company or other regulated organization.
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  7+ years hands on experience with SOX audit or similar experience in performing tests of design and effectiveness over IT controls.
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  Ability to effectively complete control testing work papers, collect supporting evidence from different stakeholders and share the testing results with control owners to work on defining action plans to remediate the gaps.
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  Capability to work on the multiple tasks simultaneously with minimal direction in in fast-paced environment.
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  Proactive, strong analytical and interpersonal skills.
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  Proficient in Microsoft Excel and PowerPoint.
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  Excellent written and spoken communications skills
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  Able to interact with internal/ external stakeholders and ensure interactions are of a high quality of service
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  Able to coordinate with other internal departments to deliver seamless service to business
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  Able to effectively manage tasks and delegate work among team members (as required)
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  Able to identify and document personal skill development goals and milestones to mentor team members
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  Efficient and well organized, able to work under tight deadlines
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  Outstanding attention to detail, accuracy, and ability to multitask
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  Ability to be flexible with job duties, shift timings (3:30 pm to 12:30 am IST) and scope of work
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  Proven capability to work independently without hand holding and exercising sound judgment & initiative

Education and certifications:

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  Bachelor’s degree
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  CGEIT, CISA, CISM, CISSP, CRISC.
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  Good knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)

Experience:

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  Experience with using or implementing GRC tools.

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  Working knowledge of (or willingness to learn) key regulations within risk management and financial services industry, such as FFIEC, GLBA, GDPR, PCI.
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  Familiarity in IT risk and compliance activities and general understanding of industry frameworks (as such COBIT, ITIL), and technology (Oracle database, Active Directory).
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  Excellent understanding of ‘Risk & Controls’ flow and processes
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  Experience of working within Banking/ Financial services industry
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  Experience of managing/ leading process improvement initiatives
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  Experience of working in a GDC/ GIC set up for a large to medium organization

Certifications:

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  CISA, CGEIT, CISA, CISM, CISSP, CRISC. (Preferred but not mandatory)

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SIVB).
Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.