Job Description

Career Category Information Systems

Join Amgens Mission of Serving Patients
At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do.
Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Mgr Information Systems
What you will do
The role is responsible for leading and charting the course for the Law and Compliance technology services team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.
The ideal candidate will have a proven track record of leadership in technology-driven environments for the Law and Compliance functions and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Law and Compliance technologies, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

• Maintain strategic relationships and strong communication with the leadership team about technology services and service roadmaps to ensure that all the team members feel informed and engaged
• Lead and manage diverse teams within a matrixed organization
• Collaborate with geographically dispersed teams, including those in the US and other international locations
• Follow global standards and practices
• Foster a culture of collaboration, innovation, and continuous improvement
• Attract and recruit top talent as part of an extensive Technology organization to be hired within India
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
• Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
• Understand the decision-making process, workflows, and business and information needs of business partners and team members
• Contribute to and define business outcomes, requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
• Ensure communication of key performance metrics and analysis of unmet needs
• Participate in partner and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings

What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:

• Masters degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR
• Bachelors degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
• Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent
• Strong background as a hands-on individual contributor with the ability to dive into technical work while managing team results and performance
• Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment
• Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships
• Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
• Experience supporting legal and compliance domains, with experience supporting applications such as Matter Management, eBilling, Intellectual Property & Trademark Management, Contract Lifecycle Management, Privacy, and Transparency systems
• Analytical mentality with strong problem-solving skills and a continuous improvement approach
• Solid experience providing run support and operational excellence for business-critical application portfolios
• Ability to prioritize and manage work across multiple applications, ensuring timely resolution of issues and high customer satisfaction
• Hands-on experience working in an Agile environment, actively participating in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews
• Experience overseeing end-to-end delivery of projects, including enhancements, upgrades, and implementation of new technologies or platforms
• Ability to mentor and develop team members, support career development, and foster a collaborative team environment
• Strong technical background, having previously worked as a Software Engineer, Solution Architect, or in a comparable technical role with a deep understanding of software development and system architecture

Preferred Qualifications:

• Experience in a leadership role within a pharmaceutical or technology organization
• Extensive experience in the software development lifecycle
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Established business partnerships and IS governance practices involving senior business partners
• Broad working knowledge of key IS domains and layers
• Demonstrated experience working with cloud platforms such as AWS and/or Azure, including application deployment, integration, and infrastructure support
• Familiarity with cloud security, compliance standards, and cost optimization best practices within cloud environments

What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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