Job Description

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Position: Sr Manager
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• Conduct train the trainer programme for master supervisors and trainers of partners Carry out revalidation training for SMB & Strategic Large & Government accounts.

• Execute performance coaching and on field mentoring.

• Manage training on how to handle Enterprise Accounts.

• Articulate and draft actual field scenarios and shared with teams at head quarters.

• Support national head quarter teams in designing vernacular content .

• Plan and execute buddy ride with newly ESO & ESM's 8. Ensure handholding of ESO's & ESM's for first 30 days.

• Monitor and audit buddy ride and certification for new hires

• Drive periodic audit of training infra readiness .

• Conduct periodic recertification of Line Managers.

Requirements
Skills and Competencies-

• Product service knowledge for Enterprise

• Knowledge of IT tools usage

• Planning and organizing skills

• Team Management Skills

• Execution excellence

• Communication skills

• Coaching skills 8. Customer focus

Benefits
Salary: 1200000.00 To 1600000