JOB SUMMARY Broadly ensure effective Governance of Country NFRRs, that they are in full compliance with all Group policies and standards as well as local regulatory requirements, through:
To manage the Governance Forum more effectively and efficiently
Monitoring and tracking report submission status, Issue resolution status
Ensuring that the Reports owners are maintaining an updated register, approved DOIs
Includes stakeholder management, supporting CTOO in the overall effective and proactive governance of all NFRRs of respective countries.
Creation of governance pack, update MI Dashboard for effective oversight of Risk, capture meeting minutes
RESPONSIBILITIES Strategy
Client Focus
Improving the way, we operate
Improving our challenge and performance culture
Driving Innovation
Reigniting and Empowering our workforce
Business
On-going country governance on NFRRs and ensuring the effective implementation of the NFRR Policy and Standards
Liaise with the various departments within the bank to resolving disputes regarding ownership of NFRRs
Providing oversight over NFRR related issues (e.g. error in submission, late submission or re-submission, etc), by ensuring that these issues and the remedial actions are being tracked by relevant members/invitees with the SME and Return Owner
Reviewing NFRR Register on regular basis (at least annually) through confirmation provided from Return Owners that the information contained in the NFRR Register is complete and accurate
Ensuring the annual confirmation of department operating instructions (\xe2\x80\x9cDOI\xe2\x80\x9d) defined in NFRR Standard has been provided by Return Owner
Validate that all NFRR returns have been identified with controls and control monitors implemented on a risk proportionate basis
Monitoring key risk indicators of NFRRs are within set limits
Ensuring any non-compliance with the NFRR Policy and Standard is escalated and reported
Work closely with relevant country CFCC team with respect to the Governance responsibilities
Supporting the CTOO [elaborate]
Any other activities that will be assigned during the course of this role
Processes
Ongoing review of material internal and external events against current control performance.
To comply with the applicable laws and regulatory expectations, and manage the risk with the Return Owner & Process Owner that arises from first line activities, and comply with policies set by the Second Line of Defence
People & Talent
Develop and embed a high-performance culture and organisational mindset to effectively embed and communicate Operations policies and procedures in-country/region
Develop ongoing training, communications and development programs for Operations personnel to ensure minimum standards in OR awareness and embedment of OR responsibilities in respective areas of work and adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
Ensure that the relevant staff understand and accept their responsibilities in relation to risks, governance and controls
Ensure that direct reports are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Ensure behaviour consistent with the Group\xe2\x80\x99s values.
Display team spirit, strengthening internal relationships with no conflicts
Ensure annual self-appraisals are completed and submitted on time.
Risk Management
Assist in coordinating, facilitating, and promoting understanding of operational risk and in implementation and management of OR within the assigned unit.
Ensure compliance with the Regulatory Reporting Risk Policy/ Standards and other key Group policies
Understand inherent Operational risks in all processes and assist to develop appropriate control systems and manage them.
Creativity in terms of proactively highlighting prioritised actions, timely escalations and reporting.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead Risk & Controls- Operations to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Local regulations as available in the bank policy site
Key Stakeholders
Country Head of CFCC
Chief Technology and Operations Officer (CTOO)
Country Head of Finance
Chief Information Officer
Business Function Owners
Return Owners & Subject Matter Experts
Other Responsibilities
Ability to work under severe deadlines to meet critical cut-off times
Ability to look in a broad angle in the Governance of Operational Processes & identify Risk related exceptions/issues
Should possess problem solving, planning & analytical skills and strong involvement in a team-working environment
Liaise with Return Owners of various countries to collect information regarding the status of NFRRs submitted, maintain issue trackers, ensure responsible parties are implementing remediation actions
Maintain 6s standards within the unit
Understand inherent risk in all processes and escalate where necessary
Meeting service standards
Our Ideal Candidate
Appropriate academic / formal accreditation and / or experience in risk management, governance, compliance; Bachelor\'s university degree is must, and a post-graduate degree in business management is desired.
Analytical and dispute resolution skills. Ability to make independent decisions with a strong sense of empowerment and leadership skills working in open ended situations.
Good knowledge and grasp of banking practice, NFRR process and awareness of the regulatory frameworks by home and host regulators.
Exposure to Bank\'s Enterprise-wise Risk Management Framework (ERMF) and overall governance philosophy.
Strong project management understanding and experience of running medium scale multi-year projects.
Good understanding on data structure and the information flow for the risk function.
Ability to work with large network teams into changing and challenging situations.
Expert knowledge of risk management including for reporting.
Working knowledge of Operational Risk management and principles.
Excellent communication skills - written and oral.
Bank training, i.e. mandatory and developmental - role specific and regulatory / compliance bank wide and role specific.
Experience
More than 8 years of functional risk experience in the areas of Governance, risk and compliance. Functional knowledge of NFRR is an advantage.
Advanced Knowledge in Excel & Power Point, System workflow knowledge
Role Specific Technical Competencies
Should have a good knowledge of Reconciliations performed
Knowledge of local regulations / Group policies as applicable for the Reconciliations
Ability to look in a broad angle in the Operational Processes & identify Risk related exceptions/issues
Should posse\xe2\x80\x99s problem solving, planning & analytical skills and strong involvement in a team-working environment
Broad knowledge/experience in products handled at Operations
Good time management skills
Excellent communication, planning, problem solving and organisation skills
Computer literacy
Good behaviour with a good understanding of values of the Group
About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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