Job Description

ACCOUNTABILITIES & RESPONSIBILITIES

ACCOUNTABILITIES

ACTIVITIES

1. Co-ordinating the Investigation of the cases related to Ethics complaints reported on hotline
Co-ordinate with the stakeholders and respective employees. Document review, data analysis, desktop search, market research Maintaining the dossier of documents, information and details Maintaining the investigation register with relevant and applicable details Interaction with the complainant and the witnesses Interaction with the external investigation agency for information sharing

2. Conducting of investigation and Data Analytics
Review the unethical / malicious behavior cases received for investigation in detail along with system analysis to ascertain the investigation action plan.


Initiate in house analysis / review, discussion with complainants, other relevant personnel to gather additional required information.


Independently conducts investigations (either covertly or overtly) into malicious behavior directed against Company and policy violations.


Performs activities in a manner consistent with recognized best practices


Carry out data / information review and analysis pertaining to the unethical / malicious / fraud / corrupt / bribery incidents / complaints and other incidents related to any misconduct or breach of any policies / procedures.


Conducts interviews of those people involved in an event or incident and document the interview outcomes.


Root-cause analysis following investigation closure where appropriate to ensure investigations produce learnings, not just findings.


Performs digital forensics on mobile devices, laptops, desktops, servers, network devices, and other items.


Analyse investigation outcomes and identification of potential internal controls, education or process gaps; and recommend the


Preparing investigation reports, detailing logical and accurate conclusions and providing timely updates to stakeholders.


Works either autonomously or with subject matter experts to ensure investigation SLAs are met.


Support Receipt of Hotline WB Complaints and document & report in the Register.



3. Co-ordinate with business team on the operational issues reported on Hotline communication channels
Co-ordination with relevant stakeholders and respective employees for the closure of operational complaints Keeping the records of the operational complaints and periodic updates on all the complaints reported through various hotline WB Channels Monitoring the closure of the operational complaints

4.
Support in Closure of the corrective and preventive actions identified during investigation or audits



Monitor the closure of the audit and investigation findings and respective internal controls identified e.g. Corrective and Preventive Actions (CAPA) Co-ordinate with the stakeholders or process owner on the closure of CAPA

5.

Support in Ethics and Compliance Internal Communications



Monitoring of the periodic updates and implementation of Ethics program

6. Support in Corporate Ethics Policy communication through various means to create awareness amongst all the stakeholders
Message from CEO to Employees on "Zero Tolerance" towards Bribery, Corruption and Corporate Fraud periodically Design and display of Posters in conspicuous places in our company (all the sites) Email Awareness Creation campaign on the Hotline communication and other Ethics related policies

7. Support in creation of awareness amongst all the employees through Training and Mandatory Online testing (Online Competence Evaluation)
Mandatory Compliance training (Both E-learning and Classroom) Mandatory online testing and evaluation

8.
Support in Reporting the Status of Corporate Ethics Program implementation to MC / AC / Board to facilitate review and corrective & preventive actions (CAPA)



Periodic reporting to Management committee (MC)/Audit Committee (AC)/ Board Status of CAPA to MC/AC/Board

9. Support in monitor and review the Anti-Corruption program for its adequacy and effectiveness
Annual Corruption and Fraud Risk Assessment to identify potential risks related to bribery, corruption and fraud. Identify potential risk related to corruption, conflict of interest, corporate fraud, money laundering, anti-trust / competition, etc. Help management to develop risk response plans to mitigate the stated risks

10. Communicate the WB complaint to Hotline WB Management Team along with Facts, Records and Evidences to help prove the allegations for screening of complaints.
Complaint communication to HWBMT Screening of complaints Record evidences

11.
To receive WB Complaint from various Hotline WB Complaints Channels and initiate the process for Complaint resolution and record the Complaint in Register of Hotline WB Complaints (Register).



Record the complaints in the WB register Regularly update the complaints register Reporting of the cases basis the MIS for analysis and review

12.
To communicate the decisions of the Integrity Committee decision to CPO / Respective Business Head for necessary implementation.



Co-ordinate with HR business partners and respective business head Implement the necessary actions in consultation with CPO and business head

13. To establish adequate systems and processes for reporting of actual or suspected incidents, investigations & disciplinary actions and to conduct training on WB Policy & Program
To establish adequate systems and processed for reporting of violations Systems to monitor investigation by business and disciplinary action * To conduct training of the Whistle-blower policy and program