Sr. Manager – Franchise Operations

Year    TS, IN, India

Job Description

Purpose



Drive growth of the franchise network, ensure operational excellence, and support franchisees in achieving business goals while maintaining brand standards.

Key Responsibilities



Franchise Development & Recruitment:

Identify markets, recruit and onboard franchisees, and finalize franchise agreements.

Franchise Management:

Oversee day-to-day operations, financial performance, compliance, and brand standards across locations.

Vendor & Marketing Support:

Manage vendor relationships, negotiate contracts, and support local marketing initiatives.

Operational Excellence:

Conduct audits, ensure quality, food safety, and customer service standards; drive process improvements.

People Management:

Lead and develop team members, monitor performance, and ensure adherence to HR and corporate policies.

Competitor Analysis:

Track industry trends and suggest best practices for franchise growth and operations.

Key Performance Indicators (KPIs)



New markets/franchisees acquired and onboarded Franchisee compliance and satisfaction levels Financial performance of franchisees Operational audits and issue resolution Sales growth and customer satisfaction metrics

Job Specifications



Postgraduate in Business Administration/Marketing/Hospitality with 10-15 years' experience. Background in food retail/restaurant/bakery chains preferred. Strong knowledge of franchise models, operations, and legal requirements. Excellent communication, negotiation, and leadership skills. Analytical, self-driven, and willing to travel frequently.
Job Type: Full-time

Pay: ₹540,000.00 - ₹960,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD4223595
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year