Job Description

We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
About the role
As part of Reckitt's strategic global plans for the future, we are looking for an experienced, proactive, innovative and focused Individual for this new, exciting and very senior role within our Organisation.
Reporting directly to the Global Director of Workplace, Facilities and Real Estate, this Head of WFRE for the region will be responsible, and take ownership, for all our operations. These consist of a number of Manufacturing sites, R&D sites, and commercial offices.
The individual will be responsible for the strategic management and operation of all aspects of the workplace and facilities function, developing, with the Global Director a workplace strategy for the future for that region.
Your responsibilities

• Support the design and review of global WFRE strategy, policies and guidelines (alongside the Global WFRE Director and other Heads of Region)
• Leading and driving change management within the organisation
• Identifies staffing needs required to support the operation of the workplace and facilities environment
• Reorganisation of the workplace and facility structure within the region
• Proactive planning and preparation of business cases with regard to projects renovations/relocations
• Workplace Strategy and Design Management
• Formulating strategic relationships with vendors driving efficiencies to deliver excellent value-added services
• Developing and fostering excellent communication both internally and externally

Real Estate

• Manage the property portfolio (Commercial/Offices, R&D, Supply if applicable).
• Manage key lease events, extracting value through commercial decisions. Clear understanding of leases and obligations and inform stakeholders of clauses/risks and liabilities accordingly.
• Project management of all CAPEX investments (value up to 20m) for the region - ideate, design manage and take responsibility for the delivery of transformation or major real estate projects (e.g. large relocations, retrofits and refurbishments).
• Collaborate with the Global Director of WFRE and Design & Construction Project Managers on all construction/renovation projects
• Work closely with finance to ensure clear budgets are set based on each individual region/country/site strategy.
• Manage dilapidation obligations to ensure bet terms are sought and brands are accruing correctly.
• Responsible for business rates, ensuring that these are correctly accrued to ensure accurate financial reporting, and appealed where necessary (to include BIDs)
• Work closely with HR and Finance planning teams to ensure that we maximise cost savings and deliver sites in the most efficient manner, through negotiation of the handover specification and incentives.
• Have sound knowledge of the end-to-end process for property acquisitions including planning, build regs, listed buildings consents. Comfortable with reading detailed building surveys and identifying risks.
• Manage external legal counsel and provide relevant instructions to appointed lawyers on all legal property matters.
• Participate on Real Estate Committee meetings or the region/country/site, collaborating with internal stakeholders to create committee pack and contribute to the meetings seeking respective approvals.
• Oversee management of site information and data into Global Real Estate reporting tools.

Workplace and Facilities Management

• Oversee Facilities in managing daily operation of respective sites. This includes:

o Soft Services - ensuring that FM, Cleaning, Reception, Post/Print Room and Catering, delivered through our preferred suppliers, meet all sites expectations, with particular focus on contract management through KPIs/SLAs.
o Hard services - engineering and maintenance services are kept up to standards.

• Responsibility for the FM budget spend (OPEX) to ensure service levels are maintained within budgetary restraints.
• Overall responsibility for liaison with Management Agents and Landlords to ensure service level agreements are met and that any Landlord requirements are satisfied.
• Plan and oversee all H&S activities in respective sites and under the purview of FM.
• Work closely with I,D&E and Sustainability teams to drive best practice in the office environment.

The experience we're looking for
Bachelor's degree in Facility Management, engineering, business, or related field
10+ year's Professional experience in Facilities Management, Real Estate, Projects and Operations, or a related field
Proven track record of planning and project management
Problem-solving - ability to identify and find solutions to existing or potential problems
Demonstrated ability to lead and motivate a team
Experience with H&S, Energy Management and sustainability management
Excellent communication, interpersonal and stakeholder management skills
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.