Job Description

Job description

Company and benefits

Job ID

SRITS016936

Employment Type

Regular

Work Style

hybrid

Location

Bangalore,INKA,India

Role

Sr IT Software Engineer

Why UKG:



At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.



We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters--and so do you.



The ServiceNow P3 professional is an independent contributor responsible for configuring, developing, and supporting ServiceNow applications and integrations. The role requires solid platform knowledge, the ability to work with minimal supervision, and collaboration with business and technical stakeholders to deliver scalable solutions.

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Key Responsibilities

Design, configure, and develop ServiceNow solutions (e.g., ITSM, ITOM, SPM, WSD, EA) Build and maintain:

o Business Rules, Client Scripts, UI Policies, Script Includes

o Flows and Workflows (Flow Designer)

Develop and support integrations using REST/SOAP APIs, MID Server, and Integration Hub Troubleshoot and resolve platform issues, performance bottlenecks, and defects Participate in requirements analysis and translate business needs into technical solutions Support upgrades, patches, and platform enhancements Ensure adherence to ServiceNow best practices and coding standards Create and maintain technical documentation Provide L3 support and mentor junior (P1/P2) team members as needed

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Required Skills & Experience

6 to 8 years of hands-on ServiceNow platform implementation/development experience Strong knowledge of:

o JavaScript (server-side & client-side)

o ServiceNow data model (tables, CMDB basics)

o ACLs, roles, and security model

Experience with at least any two major ServiceNow module (ITSM, ITOM, SPM, WSD, EA) Working knowledge of Agile/Scrum delivery models

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Preferred Qualifications

ServiceNow CSA ServiceNow CAD Two or more CIS certifications (ITSM, Discovery, SPM, etc.) Experience in enterprise-scale ServiceNow implementations Exposure to DevOps, ATF, or ServiceNow CI/CD pipelines

Company Overview:



UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry -- because great organizations know their workforce is their competitive edge. Learn more at ukg.com.





UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.



Disability Accommodation in the Application and Interview Process



For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com


NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver's license, social security card, or passport during a job inter


ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.