Job Description

Career Area: Technology, Digital and Data
:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking a skilled Senior IT Analyst Applications to EAM India -CAT IT Division.
The incumbent would Function as a member of the Hardware Asset Management (HAM) team within the Enterprise Asset Management IT organization. The individual in this role will work collaboratively with asset class owners to address business challenges by designing and implementing process improvements and governance enhancements, utilizing automation to enhance asset visibility and reporting capabilities. Additionally, this position leads and contributes to various projects alongside HAM colleagues, business stakeholders, and IT partners.
The preference for this role is to be based out of Bangalore PSN, Whitefield Office
What you will do

• Establish and nurture relationships with asset class owners to identify and prioritize business challenges, while providing support with inquiries, requests, and asset data concerns.

• Lead the development and execution of overarching concepts, architectural frameworks, and proposals aimed at improving asset visibility, governance, and management by addressing operational challenges, audit findings, and financial or security risks.

• Deliver expert guidance on asset management framework principles and their implementation across multiple asset classes.

• Utilize established industry asset management frameworks to support the creation or improvement of organization-wide governance policies.
• Offer strategic guidance, specialized expertise, and recommendations to IT staff, leadership, and project teams on challenging elements of asset management.
• Contribute as a team member or subject matter expert to asset management processes or initiatives aimed at enhancing governance.

• Provide mentorship to HAM analysts, encouraging professional development, accountability, and a high standard of technical proficiency

• Conduct independent assessments and improvements of processes, tools, and methodologies to optimize operational efficiency, foster innovation, and reduce waste.

• Lead efforts to automate and unify asset lifecycle processes across various platforms.

• Evaluate asset data to pinpoint deficiencies, analyze patterns, and identify opportunities for quality enhancement.

• Provide support for urgent IT issues outside of regular hours or on weekends when required

What you will have.

• Bachelor's degree or equivalent professional experience in a related field.
• 6-8+ years of experience in asset management, desktop or server administration, or similar technical roles.
• 2+ years of team leader experience, with a proven ability to guide and develop high-performing teams.
• Hardware Asset Management, IT Asset Management, ServiceNow CMDB, Asset Governance, Asset Architect,
• Capable of advancing initiatives independently, even with minimal information or guidance from leadership
• Excellent verbal and written communication abilities, with a demonstrated capacity to tailor messaging strategies to diverse audiences
• Advanced proficiency in Excel for streamlined data export, analysis, and reporting
• Skilled in creating advanced SQL queries for application in an IT Data Lake environment
• Flexible work schedule; requires local afternoon and evening hours to match US time zon
• This position requires candidate to work a 5-day -a -week schedule in the office.
• Shift Timing: 01:00PM-10:00PM IST

Additional expertise include:

• Proven leadership in managing projects utilizing either waterfall or agile methodologies
• Demonstrated expertise in leveraging technology to streamline business processes
• In-depth knowledge of the ServiceNow platform, with emphasis on CMDB functionality
• Skilled in evaluating diverse perspectives to identify optimal enterprise solutions

Skill Descriptors
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:

• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:

• Facilitates in application design reviews and walkthroughs.
• Creates and evaluates technical alternatives for complex applications.
• Interprets application services such as API; integrates them with technical design.
• Develops various, distinct and multiple technical application designs.
• Prepares technical design documents and blueprints for applications.
• Explores and evaluates application design considerations for multiple technologies.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:

• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Extensive Experience:

• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Extensive Experience:

• Designs and develops applications or technology interfaces and bridges.
• Documents existing best practices for system or technology integration processes.
• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
• Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
• Discusses with line areas on data, technology and application integration issues.
• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Extensive Experience:

• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Working Knowledge:

• Discovers, analyzes, and resolves hardware, software or application problems.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Handles calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.
• Records and reports specific technical problems, solving processes and tools that have been used.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar 's employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at
Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Posting Dates: January 12, 2026 - January 25, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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