Job Description

Description
GlobalLogic is looking for a skilled Medical/Technical Writer to create and maintain clear, accurate, and user-focused documentation for our PACS product suite. This role combines strong technical writing skills with knowledge of medical imaging, radiology workflows, and healthcare technology. This is for a contractual role for 6 months.
Requirements

• Education: Bachelor's degree in Technical Communication, English, Journalism, or a related field (medical informatics a plus).
• Experience: 3-5 years as a Technical Writer, with at least 2 years in healthcare tech or medical devices.
• Domain Knowledge: Familiarity with radiology systems and standards like PACS, RIS, DICOM, HL7, and IHE.
• Writing Skills: Strong writing, editing, and documentation skills with a focus on clarity and accuracy.
• Technical Skills: Ability to understand complex software and translate it into user-friendly content.
• Tools: Experience with tools like MadCap Flare, Paligo, FrameMaker, Snagit, Visio, Lucidchart, Confluence, and Jira.
• Soft Skills: Detail-oriented, collaborative, and able to manage multiple projects in an Agile environment.

Job responsibilities

• Create and maintain user guides, technical docs, release notes, FAQs, and training materials for PACS products.
• Collaborate with SMEs (product managers, engineers, clinicians) to gather accurate product insights.
• Manage end-to-end documentation lifecycle: planning, writing, publishing, and updating.
• Ensure documentation complies with healthcare standards (HIPAA, DICOM, HL7, IHE).
• Simplify complex clinical workflows into clear content with visuals like flowcharts and diagrams.
• Test documentation usability with QA/support teams and incorporate user feedback.
• Organize content for easy navigation and searchability in the knowledge base.
• Support cross-functional teams by creating/editing training, marketing, and presentation materials.

What we offer
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Skills Required