The Senior Inside Partner Executive is responsible for managing and nurturing relationships with channel partners, resellers, and distributors to drive sales growth, ensure partner satisfaction, and achieve business targets. This role involves working closely with internal sales teams, providing partners with necessary resources, training, and support to maximize their performance.
Roles & Responsibilities
Partner Relationship Management
Build and maintain strong relationships with assigned channel partners.
Serve as the main point of contact for partner inquiries, issues, and escalations.
Conduct regular partner check-ins via phone, email, and virtual meetings.
Sales EnablementOnboard new partners and provide ongoing training on products, tools, and processes
Conduct regular webinars, product updates, and enablement sessions
Operational Coordination
Coordinate with internal teams (sales, support, logistics, finance) to address partner needs
Ensure timely resolution of partner issues (pricing, delivery, commissions, etc.)
Maintain accurate partner records and communication in CRM systems
Skills & Requirements
Bachelor's degree in Business Admin, Marketing, Sales, or related field (preferred).
1+ years of experience in inside sales, channel/partner management, or account management (B2B preferred).
Experience with SaaS or Billing & Accounting industries is a plus.
Ability to build trust and rapport with partners and work well in a fast-paced, team-oriented environment.
Proficiency in CRM tools and strong analytical & reporting skills.
Excellent communication, interpersonal, organizational, and time-management skills.
Required Skills
Reporting skills
Partner relationship
Problem-solving & analytical skills
Inside sales
B2B understanding
Time management
Interpersonal skills
Communication
CRM proficiency
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