Oversee day-to-day ERP functioning, troubleshooting, and user support.
Coordinate with Efleet vendor team for issue resolution, system upgrades, and new module development.
Monitor ERP performance, downtime, and user adoption; ensure business continuity.
Ensure all business processes (Billing, POD, MIS, Fleet Management, Finance, etc.) are captured and running effectively in ERP.
Lead planning, execution, and rollout of new IT projects (dashboards, automation tools, apps, integration with external platforms, etc.).
Prepare project timelines, assign responsibilities, and monitor deliverables.
Evaluate and implement new technologies to improve efficiency and reduce costs.
Work with internal MIS, Finance, and Operations teams to design IT solutions aligned with business needs.
Manage internal IT/MIS team, delegate tasks, and ensure accountability.
Liaise with ERP vendor, software providers, and external consultants.
Conduct training for employees to improve ERP usage and IT adoption.
Establish SOPs and documentation for ERP and IT systems.
Create regular IT dashboards and MIS reports for management review.
Ensure compliance with data security and IT policies.
Qualifications & Skills
Bachelor's/Master's degree in IT, Computer Science, or related field.
5-10 years of experience in ERP management / IT project management (preferably in logistics/transport industry).
Strong understanding of ERP workflows (Finance, Logistics, MIS, Billing, POD, Fleet Management).
Experience in vendor management and IT implementations.
Excellent leadership, communication, and problem-solving skills.
Ability to work under pressure and deliver results within deadlines.
Interested candidates can call or whatsapp on 7838978747
Regards
Ayushi
Job Type: Full-time
Pay: ₹60,000.00 - ₹101,418.13 per month
Work Location: In person
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