Job Description

About Inspire Brands Hyderabad Support Center

Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company\xe2\x80\x99s technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company\xe2\x80\x99s business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.



Essential Functions

• Work closely with HR Centers of Expertise, HR Business Partners and technical teams to gather and define requirements, provide recommendations through a consultative approach, document changes for change control purposes, design and implement solutions, and ensure user ease of adoption.
• Configure and implement business process upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives.
• Support all Absence and Benefits activities within Workday, including all change and enhancement requests related to Absence and Benefits plans and eligibility configuration, business processes, reporting, EIBs, testing, and deployment to production.
• Create, review and participate in functional and regression testing for all system fixes, upgrades, patches, and other maintenanceincluding bi-annual Workday releases and new system features.
• Identify the communication of changes and benefits to end users required to support changes.
• Lead projects as defined by leadership, which includes developing project plans with key milestones and deliverables, leading meetings, providing regular project updates, and adhering to project deadlines.
• Partner with all areas of HR to create, edit and prepare reports and dashboards for a variety of audiences.
• Ensure HRIS processes are SOX compliant, with on-going review, gap assessment, and remediation.
• Well versed with Workday Community and the Feature Releases, preparing for, and implementing new features and enhancements that benefit the organization.
• Train internal HR operations team members as needed.
• Performs other related duties and special projects as requested.

QUALIFICATIONS

Education Details

Completion of a four (4) year college degree and/or successful completion of some industry course work

Experience

Required

• Experience in HRIS (or relevant) - 6+ years
• Workday experience with both Absence/Leave and 401K US Benefits configuration and administration - 3+ years

Preferred

Workday Payroll and Workday Time Tracking experience

Licenses/Certifications

Workday Absence Management certification/Workday Pro Absence accreditation - Preferred

Knowledge, Skills and Abilities

• Proficient in Microsoft, including Excel formulas and Visio.
• Analytical and organization skills to work effectively in a detail-oriented environment.
• Superior interpersonal skills to effectively function in lead roles and work well within a team environment.
• Must be able to work independently or collaboratively and cooperatively in a team environment.
• Excellent oral and written communication skills.
• Ability to work under deadline pressure, cope well with changing priorities and effectively manage multiple projects, which may require flexible work hours and the ability to escalate to management.
• Very well organized, high attention to detail, with logical problem-solving skills and must be able to maintain the confidentiality of employee information.
• Good understanding of interfaces with 3rd party platforms/vendors.
• Experience understanding how all Workday modules work together, specifically, HR, Absence, Benefits, Compensation, Payroll, Talent Management, Recruiting, Onboarding, and Time Tracking.
• Proven experience in Multi-State Absence implementations including PTO and Sick plans, and Leave Types.
• Robust knowledge and experience with Employee Benefits plans and processes, including open enrollment, benefits plan and group eligibility configuration, calculated fields and condition rules, integrations, and vendor partnerships, for health insurance, life insurance, retirement plans, leaves of absences, and short-term and long-term disability.
• Ability to build relationships with many different areas of the organization to ensure requirements are recognized and understood.
• Strong accountability and attention to detail.
• Effective team player with collaborative focus and ability to train/coach others.
• Ability to summarize technical information into easy-to-understand content.
• Adaptable to changing environments and ongoing technology changes.

Inspire Brands Hyderabad Support Center