Job Description

About the Role

We are looking for a seasoned

Senior HR Officer

with strong exposure to the

Hospitality, F&B, and Confectionery sectors

. The ideal candidate will play a strategic as well as hands-on role in managing end-to-end HR operations across multiple outlets/units, ensuring compliance, talent stability, and workforce productivity in a fast-paced operational environment.

Key Responsibilities

Lead

end-to-end HR operations

across hospitality outlets, kitchens, central production units, and corporate functions Drive

manpower planning, recruitment, onboarding, and retention

for frontline and leadership roles Manage

industrial relations

, disciplinary processes, show-cause notices, inquiries, and terminations Oversee

attendance, payroll coordination, statutory compliance

, and labour law adherence Partner with business heads on

performance management, workforce productivity, and succession planning

Develop and implement

HR policies, SOPs, and compliance frameworks

aligned with hospitality operations Handle

employee engagement, grievance redressal, and culture-building initiatives

Coordinate with external vendors for

contract labour, audits, and statutory filings

Support expansion plans including

new outlet openings and scale-up hiring

Key Requirements

Proven experience in

Hospitality / F&B / Confectionery / QSR / Restaurant chains

Strong understanding of

labour laws, shops & establishments acts, PF, ESI, gratuity

, etc. Hands-on exposure to

multi-location workforce management

Ability to work closely with

operations, kitchen teams, and senior leadership

Excellent communication, stakeholder management, and conflict-resolution skills Strong documentation and compliance orientation

Qualifications

MBA / PGDM in

Human Resources or equivalent

8-12+ years of progressive HR experience, with

at least 5 years in hospitality or allied sectors

Job Types: Full-time, Permanent

Pay: ?50,000.00 - ?65,000.00 per month

Work Location: In person