Job Description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT:
As a Senior Facility Coordinator, you will play a pivotal role in ensuring the smooth operation of our office infrastructure. You will manage day-to-day administrative and facility-related tasks, coordinate with vendors, and support employee well-being through efficient workplace services.
WHAT THE ROLE OFFERS:
Facility Operations & Administration

• Oversee daily office operations including housekeeping, pantry, and front desk services.
• Ensure timely maintenance of office equipment and infrastructure.
• Manage seating arrangements, meeting room bookings, and space utilization.

Vendor & Service Coordination

• Liaise with external vendors for facility services including security, transport, and maintenance.
• Monitor service quality and ensure compliance with company standards.
• Maintain contracts and service records.

Employee Support & Workplace Experience

• Address employee queries related to facilities and ensure prompt resolution.
• Support onboarding by coordinating workspace readiness and access provisioning.
• Promote a safe, inclusive, and comfortable work environment.

Compliance & Documentation

• Ensure adherence to health, safety, and environmental regulations.
• Maintain facility-related documentation for audits and inspections.
• Support internal compliance checks and reporting.

Technology & Reporting

• Use facility management tools and applications for tracking and reporting.
• Prepare monthly reports on facility performance, expenses, and improvements.
• Collaborate with IT and HR for cross-functional support.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in any discipline, Preferable Facility Management, or related field.
• 10+ years of experience in facility coordination or administration from MNCs
• Strong interpersonal and communication skills.
• Proficiency in MS Office and facility management software.
• Ability to multitask and manage priorities in a dynamic environment.
• Experience working in corporate settings with diverse teams

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Skills Required