Job Description

Exec & Onsite IT Support team is responsible for multiple aspects of technology support and maintenance.
The role is focused on providing a day-to-day white glove service and technical support for senior Executives and their administrative assistants within the London Stock Exchange Group. Responsibilities will comprise of both BAU & Project work.
Key Responsibilities.

• Resolving moderate to complex problems immediately; if needed, more complex IT issues will be coordinated with higher level support staff with the team member owning and tracking the issues through to resolution.
• Interaction with the Local Desktop Support and AV support to ensure that Corporate Support Services are delivered.
• Ensuring all tickets are updated to the correct standard and that the customer's expectations have been set accordingly
• Hardware & Software support
• Service driven, customer focused, enjoys resolving problems and user interaction
• Monitor report and recommend improvements in the overall VIP support service
• Define, maintain and monitor compliance to security and software policies for the business.

Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).
Learn more about life and purpose of our company directly from India colleagues' video:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills Required