Job Description

SR. EXECUTIVE – INSIDE SALES
SR. EXECUTIVE – INSIDE SALES
Pharmaceuticals
Department: Sales
Location: Mumbai
IMCD Group, based in Rotterdam, the Netherlands, is a global market leader in the marketing,
sales, and distribution of speciality chemicals and ingredients. Its result-driven professionals
provide market-focused solutions to suppliers and customers across EMEA, Americas and Asia-
Pacific, offering comprehensive product portfolios ranging from home, industrial and institutional
care, beauty and personal care, food and nutrition and pharmaceuticals to lubricants and energy,
coatings and construction, advanced materials, and synthesis.
The IMCD Group realised revenues of EUR 3,435 million in 2021 with more than 3,700
employees in over 50 countries. IMCD's dedicated team of technical and commercial experts
work in close partnership to tailor best-in-class solutions and provide value through expertise for
around 56,000 customers and a diverse range of world class suppliers. IMCD shares are traded
at Euronext, Amsterdam (IMCD).
IMCD India
Established in 2008 and headquartered in Mumbai, IMCD India represents international
producers of specialty chemicals and ingredients. Covering a range of market sectors and with an
exceptional track record of growth, our team of high caliber technical and commercial specialists’
advice our customers on function. Formulation and application of products. In our endeavor to
seek solutions and not just products for our key, small and medium enterprise customers, our
fully equipped technical center based in Mumbai provides vital support to the Asia-Pacific region.
Our regional presence, flexible and tailored supply chain infrastructure and compliance to all local
laws and regulations, ensures that IMCD is able to trade Pan-India and deliver a world class
customer service.
Being a part of IMCD B.V., IMCD India has the benefit of an international network, generating
know-how, providing expertise on products and applications whilst supporting local customers
through product development and R&D projects.
IMCD India, with its multicultural team, is a local reliable partner in sourcing, marketing, sales and
distribution across the length and breadth of the country.

Business Unit – Pharmaceuticals
Bringing expertise, innovation, and product efficiency.
We supply the most comprehensive range of excipients, active pharmaceutical ingredients,
specialty solvents, process chemicals and intermediates for formulation and chemical synthesis.
Through our extensive portfolio and technical experts, we have become the number one
distributor of specialty pharmaceutical ingredients.
Delivering solutions for Pharmaceutical, Generic, OTC & Nutraceutical clients across the
globe.
Utilizing our comprehensive excipient portfolio, our market-focused Technical Sales Experts in
EMEA, Asia-Pacific and Americas will offer innovative solutions to the complex problems of our
customers.
By working closely with the Operational and Research & Development departments of our
customers, our extensive network of pharmacists, chemists and experienced formulators deliver
a total product solution – compatible for today’s most demanding of manufacturing environments. Purpose of Job
Drive inside sales of pharmaceuticals portfolio in India and expand its customer base. Main tasks and responsibilities
 Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and
emails
 Assesses competitors by analyzing and summarizing competitor information and trends and
identifying sales opportunities.
 Develops sales opportunities by researching and identifying potential accounts, soliciting new
account, building rapport, providing technical information and explanations, and preparing
quotations.
 Closes new accounts by answering telephone, fax, and e-mail inquiries and verifying and
entering information.
 Fills orders by transferring orders to fulfillment, communicating expected delivery date, and
explaining stock-outs.
 Develops accounts by checking customer’s buying history, suggesting related and new items,
and explaining technical features.
 Providing market intelligence and insights on potential business opportunities
 Liaising with Customer Service Representative for sales orders and dispatch details
 Supporting payment collection and co-ordinating with customers and accounts receivable
team
 Expanding the portfolio with existing customers and generating new customer base
 Visiting existing and potential customers on a timely basis across the applicable geographical
scope
 Submitting timely reports w.r.t sales, customer visits and complying with the existing CRM
 Co-ordinating with internal stakeholders to resolve customer complaints Key Attributes
 Ability to drive aggressive growth through project sales for the business unit
 Strong working knowledge in the sales function for a manufacturing organization and/ or a
distributor network.
 Team player with sound verbal/ written communication skills and a customer centric mindset.
 Ambitious, self-motivated, results driven and well-organized individual seeking a long-term
association with the organization. Key Stakeholders
 External: Customers, Suppliers, Logistics Partners
 Internal: CSR, Warehouse Team, Accounts Receivables, Technical Sevices, Sampling Team Reporting Structure
 Role Reports to: Regional Manager - Sales
 Positions that report into this role: None Essential Qualifications
 Full time graduate in Science/ post-graduate degree in Pharmacy
 Working and data analysis of CRM
 Conversant with MS Office Suite (Word, Excel, Powerpoint) Essential Experience
 4+ years of relevant experience in pharmaceutical sector