Job Description

Sales and Business Development:

? Generate leads through various channels such as networking, referrals, and industry events. Identify potential clients and opportunities for expanding the customer base.

? Build and nurture relationships with prospective customers to convert leads into clients.

? Conduct daily sales calls to potential clients, addressing their shipping and logistics needs. Oversee client relationships for satisfaction and repeat business.

? Facilitate the on boarding process for new customers, ensuring a smooth transition.

? Stay informed about market trends and competitive intelligence in both the air and ocean freight sectors to identify growth opportunities and challenges.

? Act as the primary point of contact for customer inquiries related to ocean, air, import, and export shipments.

? Convert customer inquiries and leads into confirmed orders, ensuring accuracy and completeness of customer requirements

? Cultivate and maintain strong relationships with clients to foster trust and customer loyalty.

? Continuously engage with customers throughout the shipment process, providing updates and addressing inquiries.

Rate Management and Quotation:

? Collaborate with the pricing team to check and confirm rates for various shipping methods (ocean, air) and import/export services.

? Verify carrier rates and service options to ensure competitiveness and alignment with customer requirements.

? Support the pricing team in providing accurate and competitive rate quotations to customers.

? Assist in rate negotiations with agents/vendors and presenting price quotes to clients to secure mutually beneficial pricing agreements.

? Participate in the development and implementation of rate strategies that align with market trends and company pricing policies.

? Analyze and optimize pricing to maximize revenue while remaining competitive.

? Determine competitive buy and sell rates, considering customer preferences and company profitability.

Order Execution and Financial Management:

? Ensure strict adherence to Standard Operating Procedures (SOPs) for each shipment, maintaining consistency and compliance.

? Monitor the progress of each shipment and proactively address any operational issues.

? Track invoices and payment status, ensuring timely and accurate payment collection.

? Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges.

? Prepare and share regular performance reports and metrics with customers and senior management.

? Collaborate effectively with internal departments across all trade lanes to ensure seamless execution of shipments.

Self-Development and Team Leadership:

? Foster a culture of continuous learning and self-development within the team.

? Lead by example in staying updated with industry and functional trends through learning, training, and certifications.

Job Type: Full-time

Pay: ?42,000.00 - ?54,166.00 per month

Work Location: In person