Tasks & Responsibility -
Timely action on customer Inquiry and Quotation on business opportunities.
Coordination with pricing team and overseas to improve TAT of quote and business conversion.
Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers
Analyzing quote log and presenting it to products and RSM's or Sales managers for understanding the areas where improvement is required
Preparation of reports pertaining to sales management system.
Maintain good business relationship with customers and internal stake holders
Bridge the gap between sales persons & product to achieve better conversion
Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales.
Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc.
Supporting sales team by providing sales leads and internal co-ordination
Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.
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