Job Description

Broad outline of the Role

SBU: EDITS Function: TNO

Grade : Location : Pune/Mumbai

Position Title: L2 (B2-2)

Reports to (Title): Delivery Head Total Staff Controlled: NA

Position Summary - Senior Security Analyst (L2)

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

• Graduate with 0-4 years of experience

• Key Objective / Purpose of the Job:

• Need to have extensive experience in Checkpoint MDS and Checkpoint MLM /FortiGate FortiManager & FortiAnalyser, CheckPoint Firewall (VNF) , Fortigate FG-VM04 (VNF)
• Cisco 600V (VNF) Iornport Email Gateway, Proxy Appliance ,Cisco ISE
• Should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on any equipment across network.
• Need to work in Flexible shift time
• Support for a variety of security services and platforms
• Provide Support for L2 Escalated cases and detailed analysis of security alerts
• Providing security operations, maintenance functions, and troubleshooting
• Monitoring of health of Security Components & sanity checks

• Performs deep-drive incident analysis by correlating data from various sources
• Determines if a critical system or data set has been impacted & advises on remediation
• Configure, manage and operate: Firewall, URL Filtering, SSL VPN, NSM, etc. and elements which are deployed to secure large networks
• Licenses management & Backups and Restoration
• Continually striving to reduce customer-impacting outages/degradations and restoring service Responsible for preparing Method of Procedure for any configuration changes and follow Change management procedures.
• Should have good Knowledge and working experience on Cisco, Checkpoint , Fortinet Security
• Products (Firewall & IPS) is an added advantage.
• Should be skilled in Firewall and VPN troubleshooting.
• Responsible for leading any planned scheduled maintenance activities.
• Should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration. Resolve Customer Escalations.
• Type of Experience: Global | Build and Manage | Tech Lead / Architect | Strong Customer liaising skills/exp
• Administration of Enterprise Web Content Filtering platform

• Should have knowledge on CheckPoint Firewall (VNF) , Fortigate FG-VM04 (VNF) Checkpoint MDS and Checkpoint MLM /FortiGate FortiManager & FortiAnalyser,
• Cisco 600V (VNF) Iornport Email Gateway, Proxy Appliance ,Cisco ISE
• Should have good Knowledge and working experience on Firewall, IPS (Fortinet, Checkpoint), Proxy
• Should have understanding on Cloud and Cloud security
• Need to have knowledge on VNF environment e.g. Checkpoint VNF
• Resolve Customer Escalations.
• Act as a key SPOC for L3 Incidents.
• Type of Experience: Global | Build and Manage | Tech Lead / Architect | Strong Customer liaising skills/exp

Tata Communications