Manage technical execution of customer orders, including reviewing specifications, preparing BOMs, and coordinating with production and design teams.
Work closely with sales, production, and planning teams to ensure accurate and timely order fulfillment.
Operate and maintain data within SAP (Sales and Production modules) including order creation, BOM updates, delivery schedules, and invoicing triggers.
Assist the sales team in providing pre-sales technical support, product configuration, and costing.
Communicate with clients for clarification of technical details related to orders or custom requirements.
Coordinate internally for dispatch planning, material availability, and production schedules.
Ensure proper documentation of order specs, drawings, and delivery details.
Track and report order status, delays, and updates in SAP and Excel trackers.
Support marketing campaigns with technical inputs and prepare client-facing documents or presentations when needed.
Requirements:
Bachelor's degree in Mechanical, Electrical, or Industrial Engineering.
1-3 years of relevant experience in sales/marketing support or order execution roles.
Hands-on experience with SAP (Sales & Production modules) is mandatory.
Understanding of technical drawings, BOM, and manufacturing processes.
Strong coordination, documentation, and follow-up skills.
Good communication and interpersonal abilities to interact with clients and cross-functional teams.
* Proficiency in MS Excel, PowerPoint, and ERP tools.
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