Sr. Engagement Manager

Year    UP, IN, India

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.



Primary Responsibilities



Team Handling

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Handle a team of 100 - 200-member team, including SMEs, leads and managers


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Effectively monitor the team's performance


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Mentor team and middle management in complex and business situations


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Should be to strategically plan team structures for better business outcomes


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Track team's performance through intelligent reporting


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Resolve team's issues in a timely manner and motivate team to deliver in a highly complex and dynamic environment


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Should be able to convey leadership messaging


Growth centric approach and continue to do account mining

Should be in position to manage P&L for the manage account

Able to work in complex environments and should be able to multitask

Prepare executive dashboards for monthly and client reporting

Be able to prepare and run presentations in boardroom, Executive presence

Track and report Risk and Compliance matters promptly

Excellent leadership, facilitation and conflict resolution

Excellent in logical and reasoning skills, ability to analyse the requirements

Be innovative, open minded and progressive in thinking

Can coordinate and do follow ups with stakeholders and the executive level

Excellent communication skills, both written and verbal

Provide extended support to our Sales and Solutions teams in new business deals

Respond to RFP/RFIs

Should be a competent user of MS Office including Word, Excel, PowerPoint, SharePoint, Teams and Outlook

Understands the business use of automations methodologies like - RPA/AI/Gen AI


Required Skills



12 - 20 years' experience in the

P&C Auto US insurance industry

Should have managed and have good knowledge of the P&C Insurance incl. Auto value chain and its sub processes including and not limited to -

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Triaging Process, Underwriting Support and Policy quote generation, Policy Amendments, Claims Processing, Compliance, Data Analysis and Reporting


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Process Improvement

: Identified opportunities for process enhancements within policy administration workflows, implementing innovative solutions to improve efficiency and accuracy leveraging new technologies


Ability to multitask and handle multiple work types

Ability to adapt quickly in a fast-paced, ever-changing environment

Experience working with customers digitally

Good understanding of business finance

Excellent time management skills

Superior and demonstrated ability to communicate clearly, professionally, and effectively in writing

Ability to apply initiative and judgment to define and perform complex tasks and see the bigger picture

Excellent team player; proven ability to apply innovative ideas and critical thinking

Skills (competencies)


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Abstract Thinking

Active Listening

Agile (Software Development Framework)

Analytical Thinking

Backlog Grooming

Business Architecture Modeling

Business Process Modeling (e.g. BPMN)

Change Management

Coaching

Collaboration

Commercial Acumen

Conceptual Data Modeling

Conflict Management

Confluence

Critical Thinking

CxO Conversations

Data Analysis

Data Requirements Management

Decision-Making

Emotional Intelligence

Enterprise Architecture Modelling

Facilitation

Functional IT Architecture Modelling

Giving Feedback

Google Cloud Platform (GCP) (Cloud Platform)

Influencing

Innovation

Jira

Mediation

Mentoring

Microsoft Office

Motivation

Negotiation

Networking

Power BI

Presentation skills

Prioritization

Problem Solving

Project Governance

Project Management

Project Planning

Qlik

Relationship-Building

Requirements Gathering

Risk Management

Scope Management

SQL

Stakeholder Management

Story Mapping

Storytelling

Strategic Management

Strategic tThinking

SWOT Analysis

Systems Requirement Analysis (or Management)

Tableau

Trusted Advisor

UI-Design / Wireframing

UML

User Journey

User Research

Verbal Communication

Written Communication

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Job Detail

  • Job Id
    JD4059392
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year