Job Description

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Position Title
Sr. D&T Analyst - GEMS
Function/Group
Digital & Technology
Location
Mumbai
Shift Timing
Regular
Role Reports to
D&T Manager
Remote/Hybrid/in-Office
Hybrid
ABOUT GENERAL MILLS
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate
us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out
General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.
With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out
We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.
JOB OVERVIEW
Function Overview
The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents.
The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following
Purpose of the role
This position offers an opportunity to contribute to the technology and business solutions team supporting Distributor Markets (DIMA) and India business operations. The role involves assisting with the implementation of digital solutions, supporting project lifecycles, and contributing to operational improvements across Supply Chain, Finance, Sales, and Reporting functions. The ideal candidate will work closely with business stakeholders and technical teams to help translate business requirements into effective technological solutions while developing an understanding of budget management and continuous improvement practices. The role is also accountable for the operational health of solutions and maintaining support, and ensuring business continuity and sustainability.
KEY ACCOUNTABILITIES
Solution Support & Implementation
Lead the implementation of digital and technology solutions that align with business goals
Support the management of projects within the DIMA and India markets portfolio
Learn about technology trends and help develop solutions to improve user experience
Participate in process improvement, simplification, and automation initiatives
Support project governance and standardization efforts across DIMA markets
Business Partnership & Stakeholder Communication
Build relationships with key stakeholders across the organization
Help gather and understand operational needs of DIMA and the India business
Assist in managing stakeholder expectations through regular communication
Collaborate with cross-functional teams on solution implementation
Prepare updates about market developments and project progress for leadership
Project Support
Contribute to initiatives across Supply Chain, Finance, Sales, and Reporting
Help track and prioritize projects to deliver business value
Support product and project delivery through active participation
Assist in coordination with contractors and third-party vendors
Learn budget management principles and help track project expenses
Team Collaboration & Development
Work effectively as part of a collaborative team environment
Develop skills through mentorship and training opportunities
Assist in training key users and documentation preparation
Support knowledge management and information sharing
Help identify and escalate issues appropriately
Technical & Business Support
Support the analysis, design, and implementation of data, processes, and technology solutions
Assist in maintaining the application and services portfolio
Contribute to SAP/Non-SAP setups, data analytics, and growth initiatives
Help ensure the continuity and sustainability of technological solutions
Support integration efforts across markets and functions
MINIMUM QUALIFICATIONS
Education & Experience

• Education - Full-time graduation from an accredited university. Bachelor's degree in computer science, Electronics, Electrical Engineering, or related field
• 10+ years of relevant professional experience
• Past hands-on technology experience

• Broad business and technology expertise
• General knowledge of ERP processes (P2P, O2C, Q2C)
• SAP Distributor market experience (SD/MM & FI Integrations)
• Proficiency in reporting tools (BW, GCP, Tableau) and data analytics
• Understanding of Business Platform and CPG Data architecture
• Ability to analyze, design, and support data, processes, and technology
• Experience with QAD/SAP ERP systems
• Knowledge of specialized technologies:

• DMS
• Tableau
• Flutter with Mean Stack
• Transport Management, Lead Management, Sales Force Automation

• Strong analytical and problem-solving skills
• Expertise in leading change management initiatives
• Strong negotiation, facilitation, and decision-driving capabilities
• Ability to work in global, multicultural environments
• Excellent communication and relationship-building skills
• Demonstrated fiscal discipline and budget management experience
• High learning agility and comfort with evolving responsibilities
• Demonstrated ability to work independently and collaboratively
• Proven ability to manage multiple priorities and deliver results

• Understanding of CPG industry
• Track record of driving business transformation
• Experience in fast-paced, matrix organizational structures
• Proven ability to overcome complex challenges
• History of delivering high-impact business outcomes
• Flexibility to work across time zones and handle occasional extended hours