? Make Inbound calls & Outbound calls on a daily basis.
? Communicating with customers through various channels.
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
? Processing orders, forms, applications, and requests. ? Identify and assess customers' needs to achieve satisfaction and provide professional customer support. ? Build sustainable relationships and trust with customer accounts through open and interactive communication ? Provide accurate, valid and complete information by using the right methods/tools ? Keeping records of customer interactions, transactions, comments, and complaints ? Maintaining a positive, empathetic, and professional attitude toward customers at all times ? Take the extra mile to engage customers.
? Fluency in English & Hindi. Any additional language is an advantage ? Experience in dealing with people
Contact on - 8806677241 - HR Pranali
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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