Sr. Customer Support Associate
Year Kakkanad, Kerala, India
Job Description
Sr. Customer Support Associate
Salary: ₹20,000 to ?28,000 per month
Location: Infopark, Kochi
Experience: 2 to 3 years in BPO / Customer Support voice process (Mandatory)
Qualification: Graduation (Mandatory)
- Excellent fluency in English
- 2 to 3 years of experience in BPO or Customer Support voice process
- Strong communication and interpersonal skills
- Address customer inquiries promptly and accurately through phone.
- Understand customer needs and assist them in utilizing specific product features effectively.
- Follow up with customers to ensure timely resolution of their technical issues.
- Gather customer feedback and communicate insights to service
Requirements
- Experience: 1 to 5 years in BPO / Customer Support voice process
- Candidate Should have excellent fluency in English
Skills Required
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Job Detail
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Job IdJD5089265
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs. 28,000 per month
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Employment StatusPermanent
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Job LocationKakkanad, Kerala, India
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EducationNot mentioned
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ExperienceYear