Job Description

Role Requirement Role: Sr. Engineer - IP NOC operations Total Experience : 3-6years of experience Location : Pune Education: Graduation Role Description Responsible for managing day to day network operations and maintenance, in the respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT/other domains. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Provide level 2.5 in depth technical analysis, troubleshooting and resolutions of IP related customer and network faults escalated by the IPNOC. Monitor, report and analyse Core and Metro Network for quality improvement. Preparing Incident Report, RFO and RCA for critical event and release of Service Improvement plan if applicable. Configuration, troubleshooting and monitoring of the Telecom DCN network. Planning, scheduling, and coordination of IP related change management activities in Telecom. Juniper, Arista & Cisco (CCNP, JNCIP/JNCIS) or other related OEM vendor professional level certification is a must. Solid knowledge on MPLS, BGP, SDWAN, peering and internet Exchange points. Mandatory Skills BGP Routing Switching Juniper CCNP Certification is preferred. knowledge on Juniper operations IP trouble shooting

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