Handle the Customers/ Clients
Manage all the back office work related to customer relationship management
Handle post sales process i.e. preparing agreements, formalities required for registration of the agreements, generates Demand letter, NOC's required by banks, etc.
Prepare possession letters, demand letters, parking letters, etc.
Fix up registration dates with clients
Create database of exiting as well as new clients to send e-mail and cold calling about new and ongoing projects
Handle Customer grievances, Complaints
Ensure on time recovery from customers by follow ups, meetings
Collect all the needful documents from the client for booking/ agreement process
Coordination with Bank regarding client's loan process, payment schedule, etc
Collect/ Coordinate with banker for Sanction letter, OCR's from clients
Coordination & Confirmation of the payments with Accounts department & generate payment receipts accordingly
Flat/Shops Audit before possession/handover of the said premises to the customer
Maintain all the documentation part properly & neatly before & after possession
Software data maintenance
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Required)
Experience:
Real estate CRM: 3 years (Required)
Location:
* Pune, Maharashtra (Required)
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