Job Description

Senior Customer care executive

- Male / Female

Should be in UPS Industry with Electrical Background.

Multi-tasking executive role of process in sales, service, etc.

?Ability to converse in English, Kannada, Hindi and majour south Indian languages.

?Clarity communication, pleasing teleconversational manners

?Well versed with excel, creating documents as per format.

?Deligent in followups.

?Good communication skills.

?Fluency in

English,Hindi,Marathi/Kannada,Tamil

- verbal and written communication.

Persoanlity skills required

High Presence of mind

?Ability to remember multiple committments/ pending tasks...

- Track, Remind, Report escalations as per the Process Execution Chart.

?Organise data for comparison/evaluation by mail / telephone

Sort the data, prepare report as per the template.

Documentation.

?Create reports, draft minutes of discussions, prepare quotes, specifications etc as

per the format.

?Filing reports and other docs.

Handle dealer call & mail enquiries, responding with compliances, maintaing a good

relationship with courteous communication and convincing abilities.

Training the lead generation team

for Business /dealer development / Inside sales to

I.Creating database from the web of

(a)UPS dealers and allied products dealers (All India)

(b)End customers sectorwise (Bangalore)

II. Making prospecting calls promoting our products and features.

Mail them the relvent details

Followup for generating interest and generating leads.

Assisting in resume sorting

III.Post advertisement of Job postings in various job portals as per the data

provided.

IV.Sorting the resumes as per the crieteria provided by the management and mail

replies as per the format provided.

Job Type: Full-time

Pay: ₹500,000.00 - ₹607,568.85 per year

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person