Job Description

Role Overview:

The Head IT Counselor will be responsible for overseeing the counseling department for IT courses and training programs. The role requires providing guidance to students/prospects, ensuring enrollment targets, supervising the counseling team, and building strong relationships with students, parents, and corporate clients. The position demands leadership skills, in-depth knowledge of IT programs, and the ability to align counseling strategies with organizational goals.

Key Responsibilities:

Lead, manage, and mentor the team of IT counselors to achieve individual and team enrollment targets. Counsel students and professionals on IT courses, certifications, and career paths based on their academic background, career aspirations, and industry demand. Design and implement counseling strategies to maximize student satisfaction and admissions. Stay updated with the latest IT trends, certifications, and industry needs to provide accurate career guidance. Collaborate with the marketing team to generate leads and participate in promotional activities (seminars, webinars, workshops, etc.). Monitor daily operations of the counseling team including inquiry handling, follow-ups, and conversions. Prepare and present reports on counseling performance, admissions, and market trends to management. Build partnerships with colleges, universities, and corporate clients for business development opportunities. Handle escalated counseling cases and ensure resolution to maintain high standards of service. Ensure compliance with organizational policies and maintain data confidentiality.

Qualifications & Skills:

Graduate / Postgraduate in IT, Computer Science, Management, or related field (MBA preferred). Minimum 5-8 years of experience in the counseling/education industry, with at least 2-3 years in a leadership role. Strong knowledge of IT courses, certifications (Cloud, Cybersecurity, AI, Data Science, Software Development, etc.). Excellent communication, presentation, and interpersonal skills. Leadership qualities with the ability to motivate and guide a team. Sales orientation with a proven track record of meeting admission targets. Ability to analyze market trends and adapt counseling strategies accordingly. Proficiency in MS Office and CRM tools.

Key Competencies:

Student-Centric Approach Leadership & Team Management Target-Oriented Mindset Problem Solving & Decision Making Relationship Building Industry Knowledge & Research Skills The opportunity to make a significant impact on students' lives and careers.
Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement
Schedule:

Day shift Fixed shift
Supplemental Pay:

Good Incentives
Education:

Bachelor's (Preferred)
Experience:

IT Counseling: 3 years (Required) total work: 3-4 years (Preferred)
Language:

English (Preferred)
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Paid time off
Work Location: In person